Your Trusted Winchester Plumbing Company

Looking for a reliable plumber serving the Winchester, VA area? You’re in the right place! Call (540) 773-8076 now for quality service and solutions.

Matt D took care of my outside hose bib in no time...always very professional ; did a super job; always goes beyond what needs to be done

Bette Givens

17:26 25 Nov 20

We called to get some repairs done and on the same day they sent a technician. The technician is named “Cole” and he arrived on time. He was very professional and explained everything that was going on. We were very happy with the service and would definitely recommend them to family and friends.

Chris Sandoval

15:13 24 Nov 20

My husband and I would highly recommend Casco Plumbing based on our recent experience with them.They were outstanding!! From the start to finish, Casco Plumbing was polite and quick to respond to our service call. They sent out Jason, a professional, knowledgeable and friendly technician, who was also on time! Jason was able to unclog our kitchen sink, as well as replace our old gatbage disposal without any issues and all in the same day of service! My husband was delighted that we used Casco Plumbing and we would not hesitate to call them again for any of our plumbing needs. Thank you!

Debra Wimbrow

13:49 23 Nov 20

They arrived quickly, especially considering it was such short notice. The technician was professional and did a good job at explaining the process and cost breakdown. Would definitely use them again.

Chris Burris

12:50 23 Nov 20

First class service and communication from start to finish. I will be using this company again. Responsive, competent, job done and job done well. Hard to find service like this these days.

michael p

02:02 19 Nov 20

I had a blockage in my main sewer line. The first company I called wasn't able to fix this promptly and I was told it would be at least 5-6 days. However, I was advised to find other companies who might be more helpful.My son recommended Casco. I called and Jason came over the next day with a camera. He found the break, temporarily fixed and cleared the line so we would have working toilets, and then came over on his day off to repair it! There was a bush over the line and roots grew into so he had to remove the bush first. I'm asi grateful! He spent about 6 hours working on it. Thanks so much! Highly recommend this company!!

Adelaide Webb

14:48 18 Nov 20

GREAT customer service and workmanship. The first impression from the first phone call was what was so pleasing at first. Very kind, professional, and communicative. We worked with Cole and he was the best! Great work, very nice, and very professional. This is for a business, so you will definitely be our go-to service for all plumbing and water pump needs!

L'Auberge Provencale

20:14 12 Nov 20

One week ago i discovered i had a leaking drain pipe in our house. Our house was built in 1970, and still had old galvanized piping. I placed a call to Casco on Sunday, and the gentlemen I spoke to, Robert, couldn't have been nicer and taken the time for me to tell him exactly what was going on. Two days later Casco technician Matt D. came out to look at my problem and he quickly gave me replacement options to fit our budget.We decided on having a full replacement of the drain pipe instead of just repairing the rotted out area. I approved the estimate after being amazed by the price, and two days later (today) Matt D. and Justin came out to my house to do the repairs. Within 3 hours, they were totally done. They didn't leave behind any garbage or trash or anything. It's great living in an old house, but old houses are not without their issues. If you have an old house that needs some plumbing repairs, OR, if you just want to hire GREAT plumbers to fix whatever your problem is, call Casco, i guarantee you that you won't be disappointed.The next time anything happens bad at our house plumbing wise, these guys will be the first people I call, and you should too!EDIT: REVIEW UPDATED 11/12/2020:I knew since the summer that my main sewer line would need replaced, especially when a crack was discovered on the plumbing inspection that Matt and Justin did in July. Matt gave me a quote to have a spot repair of where the crack was, as well as a quote to have the full sewer pipe replaced. I chose the full replacement as it made the most sense for us financially since we are investing long-term in renovating our house.Plumber Jason Taylor arrived on time yesterday 11/11/2020, and began working at 9:30 AM. He was completely done and cleaned up by 2:00 PM. He left the old cast iron sewer pipes because I asked him to (I will haul away for scrap $$$), but other than that left nothing behind in our crawl space. I wish Google allowed you to leave more than one review, because this one is another FIVE STAR review. I love the Casco team. They will always be my first call if anything ever breaks or leaks. I will be calling them back in the spring to replace two outside hose spigots. 5 STAR review for this company, always.

Mark Prescott

15:02 12 Nov 20

We have used Casco several times over the last 5+ years. The last 3 times we have had the pleasure of working with Matt on various projects around our house - generally when needing assistance on short notice due to an emergency. He is knowledgeable, patient, and does a thorough job with each task. He always arrives on time and answers our many questions. My husband went as far as specifically requesting his help in the most recent visit when our only shower stopped working - that is the ultimate compliment in our household! We appreciate Casco’s timely service, and Matt’s professional behavior so much! Highly recommend.

Courtney Foreman

01:07 06 Nov 20

We had Justin come in and put in our sub pump he did a great job thank you very much

Yvonne Flynn

19:04 29 Oct 20

Matt has always done a great job when we have needed his service. He is personable and knowledgeable which comes out when he does work for us. Would recommend him to anyone.

Hunter and Penny Hagerty

16:03 16 Oct 20

Jason did a fine job on repairing a water main break which comes with a two year warranty. They gave me the option to dig the hole myself which saved me a lot of money on the repair. Plumbing is expensive but their repair charge seemed reasonable enough. The only issue I had was that they advertise free estimates but charged a consultation fee? In the end the fee was added to the repair so it all evened out. Definitely will use them again for all my plumbing needs and I feel they are a great asset to our community, thankful for finding them.

David Garcia

14:19 14 Oct 20

These folks are the real deal. Quality, professionalism, friendliness and customer -centric service. I’m big on customer service- it’s the point that differentiates companies when all other aspects may be equal. Casco stands above others in this regard. Very happy and will recommend to others.

Angela Lee

15:10 10 Oct 20

Matthew was very professional and knowledgeable. He explained what my options were after the diagnosis and never suggested what he thought my decision should be but let me decide on my own. I decided on a new water heater because in the long run it would be more economical than having it repaired. He also showed up right on time and installed the water heater in a timely manner. He also explained the warranty information in detail

John Sullivan

19:40 08 Oct 20

Justin Casey of Casco Plumbing, LLC installed a gas hot water heater and hot water circulator in our home on Wednesday, October 7, 2020. I was very pleased with Casco Plumbing, LLC and especially pleased with Justin. He was very courteous, efficient and knowledgeable. He answered all of my questions and the installation was done to my satisfaction. He did an excellent job of cleaning up the work area prior to leaving the job site. Overall I was very satisfied with Casco and Justin. Thank you Justin!

Ron Wenner

12:35 08 Oct 20

Matt was very knowledgeable and helpful. Explained my best options and took care of the problem in a timely manner. Definitely appreciate the professionalism.

Aaron

18:29 29 Sep 20

Justin Casey did an awesome job! He even took the time to explain everything he did and showed me the old pieces of my water heater that he needed to replace because they were cracked. Super professional and helpful!

Erin Drummond

15:10 23 Sep 20

Great Job

June Jackson

19:43 19 Sep 20

Replaced well water pressure tank. Price was very high. I was told that I was getting a 50 gallon tank. They installed a 44 gallon tank. Not a big issue but 44 is not 50.Spoke to contractor and issues were resolved.

Rich Mondelli

13:39 16 Sep 20

Amazing service from scheduling all the way to the installation of my new water heater. I received 4 quotes from area plumbers based on a few of my neighbors recommendations and decided to go with Casco. They showed up on time, went over several options and didn't pressure me to make a decision. The quote they gave me was right in line with the other quotes i received but the fact that they do the maintenance (flushing) free of charge under the warranty period is definitely above and beyond. I am so happy to have finally found a go to Plumber that genuinely cares about customer retention rather than the quick buck.

Unknown Guy

11:25 16 Sep 20

Outstanding customer service and professional employees. Matt is great! Will ask for Matt again in the future.

Seaton

13:19 11 Sep 20

My wife and I have used Casco Plumbing several times over the last few years. This particular visit we utilized them to repair a leaking pipe, replace a hose bib on the exterior of our home, and finally to install a water softener in our home. The technicians that arrived (Dave and Jason) were prompt, courteous, and professional and did an outstanding job. My wife and I have found their technicians all to be very knowledgeable and have been very pleased with their service.

Ray Douke

22:44 02 Sep 20

Casco Plumbing responded to my call regarding a well problem. They sent their technician Justin to diagnose the problem, he determined that the pump had failed. All of Justin's work was very professional and I am very pleased with the new pump and pressure tank, I would highly recommend Casco Plumbing and Justin as a reputable source for any plumbing job.

Dave Bowman

18:37 02 Sep 20

Matt replaced our main water and pressure release valve. Another plumber had informed us that the repair or replacement of the hose bib would be impossible to accomplish without removing quite an ample amount of drywall from our finished basement. Matt was able to complete the job successfully without removing or causing any drywall damage. Matt was very professional and thoughtful of us and our home. I would very much recommend Matt and Casco to anyone needing Plumbing services.

Barbara Fallings

04:13 01 Sep 20

First, they’re open 7 days a week!! Came out on a Sunday to assess. Our softener was 17 yrs old and figured we’d need a replacement. The water here is horrible. Matt was diligent in explaining options. We decided to jump in and go with his replacement recommendations.It was more than I'd purchased the one 17 years ago, but I didn't really price shop so I can't say anything about their pricing. I felt comfortable with proceeding. By Wednesday, Matt was here for the removal and install.I must say he was very thorough; corrected some issues the builder and previous softener install did halfway. It looks much more professional and appropriate now. He even installed a PRV, which we paid for, as well. Highly recommend!!

Lisa

16:11 27 Aug 20

Just moved to Winchester Virginia and had a plumbing issue and got his phone number from Google. He was on time and very knowledgeable with all the questions I asked.... and I probably buy water softener system from them( if prices and quality is right). Thank you 🙏

Kimberly Griffin

18:50 25 Aug 20

We are new to Winchester. Matt gave us a quote, then installed a battery back up sump pump in our home. He and Justin did an outstanding job. They were professional, very knowledgeable and explained everything thoroughly. We are extremely happy with Matt’s work and Casco Plumbing. We will definitely be calling Casco for all our plumbing work.

Terence Fong

00:41 25 Aug 20

Matthew came out on a Sunday and was very friendly. Kept us informed about what was happening, and came back as soon as possible to fix the problem. Very helpful and they did an amazing job, especially in a time crunch

Cara

16:28 24 Aug 20

I called Casco on Friday morning when i realized that i had no water. They had a technician at my house in about 2 hours. 4 others that i contacted couldnt come until Monday. Within minutes the technician said a wire was bad in my well. They gave me a very reasonable quote, and in minutes had my 500' well pump out and on the ground. They were very informative of showing me what the issues were with the previous install and how my wire got broken. They replaced my wire and added guards, a rope, and a bunch of other components that were not originally installed. All for the same price originally quoted. I feel very confident in the work that was done. Its nice to know that ethical contractors still exist.

James Rowe

16:02 16 Aug 20

I called this business and they offered to come same day. Due to my schedule they came the next day. The technician John was on time, professional and polite. He explained the issue, went over different options to fix the water heater. He was very knowledgeable and helped me make my decision. He worked until the job was completed and was very professional! This man deserves a raise or days off! He really helped my family out of a bad situation...thank you again!!!

Rachel Carter-Conklin

21:18 13 Aug 20

Matt was very professional and friendly and did a great job!

Dan Caldwell

19:57 12 Aug 20

Casco is my “go to” plumber since the horrible flooding in my area in 2018. Now I use them for all maintenance/preventive needs. Once again they came to my rescue. On Sunday I had a major sewer back up into my master bath tub, shower, and hall bathroom tub triggered by a load of laundry.. Anthony worked on my problem for 2.5 hours cleaning and snaking with last step being the camera down the sewer line. All is good now. Anthony provided professional advise on prevention for the future. I am so grateful to Casco Plumbing!! Thank you again Anthony!

MARIA ESPAROLINI

12:06 10 Aug 20

Excellent service on time, had correct equipment and parts, when he initially arrived I explained my problem because I had already had two estimates, one from the original installer who had originally did the job but did it incorrectly and wouldn't warranty the work, then I found out they weren't even licensed to work on well pumps, Casco Plumbing had the job completed correctly in 2 hours, very happy with this company, local, professional and very affordable. I can't thank them enough. My suggestion to anyone who hires a plumber make sure they are licensed and for well pumps its an additional license you can check by going to VA Department of Professional Regulation look for Certified water well system provider if you are hiring a plumber to work on your well pump, the first company I hired their licensed expired in 1994. So I suggest calling Casco. Hope this review helps. Most wells on Apple Mountain run 350 feet, my original well pump lasted 27 years.

Sandra Biggs

20:06 08 Aug 20

We were very pleased with Anthony and Casco Plumbing. We had an issue with our kitchen sink and garbage disposal on Friday afternoon and other plumbers said they wouldn't be able to help us until Monday. The woman I talked to when I called Casco was very friendly and pleasant and said she could squeeze us in for the next day, and we were happy to learn they don't charge extra for coming out on the weekends! Anthony arrived the next morning and in no time our drain was clear and we had a new disposal installed. He was great, explaining the issues and what he was going to do, and the price was reasonable, especially because he was able to clear the drain without having to snake it. He also recommended a product we can use to help prevent future clogs. We will definitely be calling Casco for any future plumbing issues!

Ryan Tierney

17:33 08 Aug 20

After trying to install a dishwasher on our own we ended up with a pretty nasty leak in our drain pipe. I looked online to see which company in the area had the best ratings through Google. Casco popped up as Google certified so I called them. From the initial phone call all the way through the quality control phone call post the completion of the project nothing but complete professionalism.The technician routed to our house was Jason Taylor. Where do I even start, he introduced himself and was wearing booties over his shoes and a mask. He came in and evaluated our situation. In no time he explained to us the proper way to correct vs a quick fix (which could of been done as well). We opted to go with the proper resolution. Jason worked diligently to correct all issues. He was courteous, respectful and extremely knowledgeable of what the necessary repairs. Jason even cleaned up behind himself once the job was completed as if he had never been there.I would absolutely recommend Jason Taylor and Casco. They are very responsive and complete quality work. To go one step beyond not only was our repair completed on a Sunday they do not charge an up fee for a weekend repair!

Jill Carroll

13:31 07 Aug 20

This company is the second repair person that I had here I had issues with my hot water heater they weren't here 15 minutes and fix the problem and these guys were great.

Julie Brookman

14:09 04 Aug 20

If You Guy's had a whole staff like David you'd be unstoppable ... Professional, courteous and knowledgeable. The Best part ot it all, David is a Family Man ... Happy Birthday to His son on August 5 ...

Duane Byron

15:06 30 Jul 20

Matt was amazing! He explained all details answered all my questions even before he installed new heater. Will be recommending Matt D. from Casco Plumbing to everyone. Thanks Matt!

Theresa Cowen

21:05 28 Jul 20

The work I need done is a potential nightmare and they will go to every page of their playbook and stay positive throughout the ordeal. In this day and age, professionalism and customer service are worth their weight in gold. Informative and communicative, these folks are gold.

Russell Jones

23:07 23 Jul 20

We woke up to no water and called Casco. They sent Casey out to our home and he made quick work of replacing our well pump. This was our first time using Casco but not the first time needing a well pump. We just had the same work done when selling our old home 2 years ago. The prices were in line with other companies that we have used in the past, but the service was well beyond anything we have seen. We are having Casco back this week for a water softener installation and will be using them for all of our plumbing needs.

Eric Hartman

11:55 21 Jul 20

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Casco Plumbing And Well Pump Service Rated 5.0 out of 5 stars based on 55 customer reviews