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Visit was handled courteously and efficiently.
19:20 01 Sep 21
Owner call me and fix my issue
14:04 01 Sep 21
He was awesome!
17:00 31 Aug 21
Jason was prompt to respond, timely on his arrival and respected our home. He took the time to explain his findings and our options.Jason presented himself very professionally.
19:27 22 Aug 21
From start to finish working with casco plumbing was quick, communicative, and an all around great experience, special shout out to Cole, Casey and Samantha for their professionalism and always keeping me in the loop through the whole project, Casey went out of his way to make sure I understood the new system, saved money where he could and always offered multiple options/routes to go to get the best option for the application. He even helped me hook it up to my camper, I can't say enough about Casco, Casey, and the rest of the crew, I will be using them for all my projects going forward and am looking forward to building a relationship with Casco plumbing and well. From doing years of property management myself, a contractor like these guys are beyond rare, worth their weight in gold so to speak and really care about their work. Use casco!! You won't regret it! 🙂
01:13 12 Aug 21
Jason was on the scene quickly when a pipe broke in our home. He was knowledgeable and professional in his work. I'll certainly call on Casco and Jason again for my future plumbing needs.
01:24 28 Jul 21
Call Casco Plumbing on Monday 7/19/21 to get an estimate on a whole house re-plumbing and new water heater. Cole came out on Tuesday 7/20/21, worked up the estimate. Was through in explaining all that needed to be done. I accepted the estimate. The office called later that same day to schedule. To my surprise, Casco schedule me for Thursday and Friday 7/22-7/23 of the same week. Cole showed up when expected on both days and completed all the work necessary. It was a pleasure working with Cole and the ladies in the office via phone. Will definitely keep them on speed dial for future plumbing needs.... Karen Barrett
21:25 26 Jul 21
Casco Plumbing was quick, reliable, and professional. We needed them to come out and do a time-sensitive quote for water supply connection for an FHA home refinance in Shawneeland, Winchester, VA. They were here within 2-3 business days and had our quote done in the next 2. Casco Plumbing saved us over $15,000 as well as keeping the refinance together with their knowledgeable staff and technicians. Well worth the $39 service call fee! Thank you all for your hard work and we will definitely recommend and use you again!
12:29 24 Jul 21
Cole installed an outside water source for us. He did a great job!
22:42 12 Jul 21
Cole Ramsey is top-notch. We recommend him highly!
19:33 12 Jul 21
19:19 09 Jul 21
Justin fixed our washing machine valve and he did an excellent job! He was very pleasant and he took the time to explain everything in detail. While he was here, we discovered that the main water valve had a leak and he fixed it as well with no hesitation. Great customer service! I would definitely recommend him to anyone that needs a plumber. Thank you!!
22:09 08 Jul 21
We had a sewage back up in our house due to roots in the outside line and we called Casco plumbing. It was at night so it was an emergency call and Anthony came out and worked on our line to get all the roots and back up out and got our lines cleared out. He was a very pleasant person, quite nice, and explained everything to us that he was doing. I would totally recommend Casco to anyone needing plumbing work in (or outside!) their home. PS. The receptionist was really nice too, when I called. Also, I have scheduled for them to come out and replace some pipe in the basement that needs replacing. A+++ service!UPDATE: Had to have the outside spigot replace due to back flow leak. The gentleman (Cole) who fixed it was extremely professional and very nice and got the job done quickly. Thank you!!
15:32 08 Jul 21
Matthew was very professional and knowledgeable. He explained what my options were after the diagnosis and never suggested what he thought my decision should be but let me decide on my own. I decided on a new water heater because in the long run it would be more economical than having it repaired. He also showed up right on time and installed the water heater in a timely manner. He also explained the warranty information in detail
19:43 06 Jul 21
Janson was super efficient and very good at his job. He was extremely knowledgeable and very forthcoming about what he was doing and didn't mind answering my questions. He had everything that he needed with him. We were very pleased and will definitely be using this company again.
16:09 06 Jul 21
Technician Cole called before he arrived. He was polite and professional and answered my questions on my water softener and cleaned up after himself. I appreciated his service
13:43 06 Jul 21
We had a complicated pipe issue and Cole was a life saver. He had to deal with terrible odor and heat for hours, but always had smile on his face, and keeps us updated on status, so much care to customers. Amazing work. Thank hou Cole! highly recommend.
00:57 06 Jul 21
Cole came by and repaired my Kitchen drain pipes. He arrived promptly(actually early, which was a blessing) and fixed everything up back to perfect working order. I highly recommend Casco, and especially Cole- best in the area!
19:17 05 Jul 21
The technician Cole Ramsey was professional and courteous could not have asked for a better experience. I would recommend them your friends and family I will definitely be using them again!
15:25 01 Jul 21
Matt was very polite and professional, he did more than was expected, and was very well informed as well as informative.
18:19 29 Jun 21
Cole was great
20:02 19 Jun 21
Great customer service, the office staff is always helpful and kind. Cole did a fantastic and efficient job with repairs. Will definitely contact again when needed.
14:06 19 Jun 21
Cole did a 5 star job!
17:25 18 Jun 21
Cole is very honest, helpful, and proficient when explaining and fixing a plumbing issue. I would not hesitate to call him for any future problems!
19:54 17 Jun 21
Overall pleasant experience! The lady I spoke with to schedule service was very helpful and professional. Matt Dougherty was the technician that came out to repair our leaky shower. He was kind, punctual and professional and he got the job done. Great work! Thank you!
15:25 16 Jun 21
We had Cole with Casco Plumbing out today to assess a water spot in the ceiling of our living room today. He arrived on time with a text message and email warning when he was close. He quickly diagnosed and assisted us in fixing the problem. Would highly recommend Cole and Casco, and we will use them again when needed!
00:30 16 Jun 21
Casco was great! They installed a whole house water softening system for us and their price was very competitive. Justin the installer was very professional and did a great job explaining to us how the system works. I highly recommend them for anyone looking for a good plumbing service.
20:13 14 Jun 21
Thanks Cole for your awesome service today!!!
12:52 14 Jun 21
Cole Ramsey and the young lady assisting arrived promptly, addressed and completed the issue we had with and outdoor faucet replacement, as well as bathroom faucet leak.A bit of a sticker shock, but willing to pay for the job done right and on time.
21:00 11 Jun 21
Justin and Joe came to my house to help evaluate plumbing leaks in my house for my insurance claim. They arrived on time and were fast, efficient, and professional. When I asked important questions, they answered in ways I could understand. Additionally, they did not try to sell me on anything I didn't need. Justin even gave me a great quote for additional services I'm interested in and didn't try to push me to buy now.
14:58 11 Jun 21
Justin was very professional, punctual, thorough and informative. I could be more pleased with the service. I will absolutely be using them again for any future services.
Chris Sales (Bub)
01:32 05 Jun 21
Found main mater shut off valve under my mobile home
13:33 28 May 21
Cole did an awesome job reviewing all of the options and fees involved to correct and repair our pluming issue. He was very professional and you could tell he took pride in his work. He was very neat while working and left the area he worked in clean when the job was completed. Cole was through and made sure everything was lined up correctly and even. This company is an honest company with quality employees. It is nice to know that we now have a plumbing company that is reliable and gets the job done right. I highly recommend this company and will utilize them again for any future needs.
19:34 26 May 21
I wanted my water heater repaired and Casco Plumbing did good job. They were very professional. The plumber came within the time frame given, found the issue, fixed it and left. The only negative thing I have to say is the pricing. Even though, they say they charge a 'flat fee', they won't tell you how much it is before the plumber comes out. It helps customers better prepare for major home repair costs if given prices before being cornered into any type of financial obligation. In this case, my options were either a $39.00 fee for the plumber coming out or the repair fee. I wish there was a way to know how much it would cost me (or at least a range) with out taking any payments from me.
19:50 25 May 21
Justin again came out and did a wonderful job installing a new shower headHe has been to our home many times and always does a fantastic job. We will not hire anyone but Justin to perform work on our home
18:55 25 May 21
Absolutely the fastest service we have ever gotten...less than 24hrs from phone call to JOB COMPETITION...Cole was so kind and the top of the Professional chart...
16:10 25 May 21
Justin Casey came out to install new sink drain for new sink cool guy to talk to loves propel 😎
23:18 20 May 21
Justin was very professional and. courteous. He keeped us informed and very prompt. Impressed with the company.
23:08 19 May 21
Justin was friendly and professional. He took multiple steps to assure the problem was fixed. He cleaned up after his work and offered suggestions for continued maintenance
20:01 14 May 21
I have nothing but great things to say about Casco. Cole and Skyler were quick and efficient. Answered every question we had perfectly. I would 100% use them any time I have an issue.
15:21 13 May 21
Great experience. Job was handled the day Justin came a looked at it. He was upfront and forward and the installation looks great!
21:34 11 May 21
Cole & his assistant were prompt & professional. They installed the unit with minimal disruption to my day. We were able to use the shower & dishwasher an hour after installation as promised.
23:26 07 May 21
Cole and Skylar came to repair a leaking pipe in my basement. Leaked all weekend and dried up just before they came. Still, they inspected and offered suggestions on what may have happened to cause the issue. The next day it started leaking again. I called an explained what was happening. Sent them a video so they could review it and that afternoon Justin came. Again, the leak had stopped, but this time we had the video. He made the necessary repair and deducted the service call charge from the day before. I appreciate the professionalism and the responsive dependability. It was frustrating for us to have an interment issue, but they were and are always friendly, knowledgeable, and honest. We even get texts with a photo and personal information about our plumber when he/she is on the way. Thank you Cole, Skylar, and Justin for all you do! Finally found a dependable company that will always be our first call!
18:04 05 May 21
Justin came out and inspected the system to look for a low pressure problem. He made good recommendations and was very professional throughout.
15:29 30 Apr 21
Casco came to my house the day we called and waved the fee so that was great. Cole was very straight forward about my sink and shower plumbing issued but assured me it could get fixed and not even a week later they were back out and fixing it. Cole was super professional and made sure to clean up well before he left. I will work with Casco in the future for all my plumbing needs!
22:53 15 Apr 21
I think it is weird that I "have a plumber" but I've been using Casco Plumbing exclusively for years now, so yeah, I guess I have a plumber. Everyone we've ever dealt with is professional and courteous. They are always quick to respond and they arrive promptly at the appointed time. I wouldn't hesitate to recommend Casco and, if fact, have done so many times. Cole Ramsey, thank you for our latest visit!
12:49 12 Apr 21
Justin was very polite and had me explain what was going on and then he assessed the problem and explained my options.Explained the new unit and their service. Stayed to make sure the unit was working and helped flush the lines.Was very neat and tidy.
23:04 09 Apr 21
While the price was much higher than I expected making the appointment was quick and easy and Cole Ramsey got the problem diagnosed and fixed in less than half an hour. If given the choice I would ask for him again.
19:14 06 Apr 21
Cole and Skyler came out and gave a quick fix to a leaky toilet. Casco has been a great service in the past and this time was no different. Would highly recommend this team.
Hunter and Penny Hagerty
19:40 05 Apr 21
We were very pleased with them for providing us with an estimate for a gas piping project. Cole was friendly, punctual, and professional.
13:23 02 Apr 21
Cole was very professional and understanding. He explained all my options and answered all my questions. Cole was on time and friendly. He respected our home.
14:02 31 Mar 21
Casco is my “go to” plumber since the horrible flooding in my area in 2018. Now I use them for all maintenance/preventive needs. Once again they came to my rescue. On Sunday I had a major sewer back up into my master bath tub, shower, and hall bathroom tub triggered by a load of laundry.. Anthony worked on my problem for 2.5 hours cleaning and snaking with last step being the camera down the sewer line. All is good now. Anthony provided professional advise on prevention for the future. I am so grateful to Casco Plumbing!! Thank you again Anthony!
16:31 30 Mar 21
Cole did an amazing job! Quick and to the point but friendly and professional! He navigated around my 4 year who just HAD to talk to him and know what he was doing. He fixed our issues perfectly and was on his way! Absolutely recommend Casco for all your plumbing needs!
15:13 30 Mar 21
Always right on time. Very knowledgeable.
19:17 26 Mar 21
Cole came out today for an annual curtesy check of my sump pumps and he drained my water heater. Excellent, professional service. I definitely recommend Casco Plumbing.
18:46 25 Mar 21
My husband and I are extremely pleased with Casco's professionalism and the expertise of their employees. Matthew D. and his partner upgraded our plumbing system and added a soft water system. Matthew explained everything and his work was meticulous. We couldn't be happier!
18:46 18 Mar 21
Wanted my tankless water heater inspected and flushed. Cole answered all my questions and was pleasant to chat with during the process.I've used Casco before, and was pleased with their service and Cole this time.
Called on a Sunday go fix a pipe to my shower. They were able to come out the next day.Cole was the technician and he was a great assistance with my repairs. He was quick with his repairs, and knowledgeable with what needed to be done.Thanks for the great work!
20:23 15 Mar 21
Cole came to my rescue today. After a day of “hold my beer” I can do this myself and water all over the floor of my bathroom I called Casco Plumbing. Early Monday morning we made contact and they scheduled Cole Ramsey to come out and make things right. Cole is a very respectful and knowledgeable guy. Got a respectable quote and the job down quickly and professionally. If and/or when my next plumbing problem occurs I will definitely call Casco.
13:57 15 Mar 21
Jason fixed a gas propane connection for a recently installed range. He explained the issues and options, and was very professional and polite. Cleaned up everything before he left. Love the text I received to notify us when Jason was on the way. Thank you for the great service!
13:53 15 Mar 21
Justin and Skyler came out and replaced our water softener and whole house filtration system. I can’t say enough positive things to explain how much they went above and beyond with the entire job. Justin took his time to explain everything in detail. Took extra time to take a look at other possible areas and provide guidance with those as well, without any pressure. He was professional, kind, and considerate. I will definitely be calling Casco again for my future plumbing needs.
22:22 10 Mar 21
Always on time, professional, and courteous! Cole located the problem quickly, and offered several options for repair. Before leaving, he made sure everything was back in place and tidy. Thanks for another job well done, Cole! And thank you, Casco, for your continued service to our community!
15:57 10 Mar 21
13:33 10 Mar 21
Cole was very personable and professional. He quickly identified the problem and explained my options then got to work. All in all, a positive experience. Thanks also to Robert for setting up the appointment and dealing with a snafu caused by street construction.
01:24 02 Mar 21
I has used Casco Plumbing a few times recently . Very fast and friendly service. Called this morning for a clogged drain and Cole was here with in an hour and had us up and going in no time.
18:55 25 Feb 21
Cole was a pleasure to have. He was polite and personable. He took the time to find the problem...a leak. As he fixed the leak, he was very considerate to make as little mess as possible. We truly appreciated his services. 🙂❤️
22:36 23 Feb 21
Jason and his partner arrived on time and were very knowledgeable. His work ethic was perfect and working late into the evening to complete the job. I will certainly have CASCO return for any plumbing needs and a future renovation. I would highly recommend these guys
23:25 15 Feb 21
Only installed a water heater expansion tank but did a great job. Justin (the tech) was great, answered all my questions and was very knowledgeable. Will definitely use them again in the future.
22:10 11 Feb 21
Trent came out on time and was courteous, professional, and knowledgeable. Fixed my issue and gave some tips as to how to avoid the issue in the future. Great work.
14:53 09 Feb 21
I'm very pleased with Casco, Jason in particular. He went above and beyond to complete our job. He moved stuff out of the way cause I couldn't physically do it myself. Casco is fair and reasonable, and I intend on using them for all our plumbing needs moving forward.
12:02 21 Jan 21
We were in fear of the cost of what this was going to cost us!! Cole Ramsey was straight forward about pricing and labor! He had a helper with him as well who was just as nice and professional as Cole! Cole and his helper moved our heavy washer out of the way and when he completed installation they both left the work area cleaner than I had it! I asked if he was going to do the toilet and he smiled and told me it had already been completed. Thank goodness he left his business card and a magnet for the fridge bc we will be a forever customer! Thank you Cole for being such a great plumber who is honest and upfront!!
21:19 14 Jan 21
Casco is a great company to work with! We had three new toilets installed. We had a slight problem with one toilet, they sent Cole out to repair and it was done quickly and efficiently with no charge bc it was under warranty. Thanks Cole and Casco Plumbing for a very pleasant experience!
17:09 13 Jan 21
Cole and Trent were extremely professional and courteous. They turned what could have been a 10k problem into less than $1000. I definitely recommend this company 100%!!
15:50 12 Jan 21
Cole came out on a Sunday to take a look at our clogged drain. He was very knowledgeable and professional. He gave us a quote and scheduled a time to fix the drain. Cole and Trent came and fixed our drain and their work was awesome! Very happy with the work and will definitely use this company again!
17:51 09 Jan 21
Tulsi Prasad Sapkota
13:43 08 Jan 21
Cole is a master plumber. He knows everything there is to know about a water heater. If you have water heater issues, call Casco and request Cole. He will diagnose and fix the problem quickly and efficiently - and is more than happy to answer all of your questions. I highly recommend Casco and Cole!
13:56 07 Jan 21
Cole and Trent were professional, speedy, and fixed our plumbing problems seamlessly. The company was easy to reach and kept us updated. I guarantee we will call upon Casco again, should we need a plumber. Well done!
16:01 06 Jan 21
Very good service. Cole was great. Efficient, provided good info, professional.
17:34 31 Dec 20
Justin arrived right when the office said he would, he was clear in explaining what the problems were that he found. He was friendly and helpful. We will be using Casco plumbing in the future, and recommend it to others.
13:54 30 Dec 20
The Best Plumbing Services in Martinsburg, WV
Looking for a reliable plumbing professional who can help you with all of your drain, sewer, and well system needs? Casco Plumbing And Well Pump Service offers full-service plumbing solutions throughout Martinsburg, WV.
Whether you need to install a new well pump, fix a leaking toilet, or clear out blocked drains, our team is here to provide you with the right solution at the best value. We will take the time to go over your concerns and present you with custom solutions that are tailored to your exact needs and budget.
Give us a call today to schedule an estimate for plumbing services in Martinsburg, WV or the surrounding area.
Clogged Drain Solutions
Clogged Drain Solutions
Struggling with a blocked drain or toilet? We can help you get the problem resolved safely with professional drain cleaning solutions. We have the equipment to efficiently remove even the most difficult clogs and will have your drains flowing again as quickly as possible.
Well Pump Repair & Replacement
Well Pump Repair & Replacement
Do you have a private well system on your property? Are you noticing recurring problems with your well pump? Our licensed well water experts are here to help you resolve your well water issues. Contact us to discuss your options for well pump repair, installation, or replacement.
Water Heater Services
Water Heater Services
Having trouble getting the hot water you need? Does your water look discolored or have a foul smell? Let us have a look at your water heater. We will troubleshoot your system and help you determine whether water heater repair or replacement is recommended.
Sewer Line Repair & Replacement
Sewer Line Repair & Replacement
Recurring drain problems (such as backed up drains or overflowing toilets) often point to a larger issue affecting your sewer line. Our experts will perform a sewer camera inspection to uncover the source of the problem and present you with options for sewer line repair or replacement.
Why Choose Us?
No After-Hours Fees. You won’t have to worry about paying additional after-hours or overtime fees. Whether you need service at 7am or 7pm, you will always pay the same competitive rate.
Honest and Upfront Service. When you work with us, you can expect a hassle-free experience from start to finish. Our experts are committed to delivering personalized service, upfront pricing, and quality results.
Industry-Leading Warranty. Enjoy the peace of mind you deserve with our industry-leading 2-year warranties on services. Our goal is to help you achieve worry-free plumbing for years to come.
Drain or Sewer Emergency? Contact Our Martinsburg Emergency Plumbers Today
Need immediate help with an unexpected plumbing problem? Our experts at Casco Plumbing And Well Pump Service are always prepared to provide you with quick turnarounds and solutions. Whether you need immediate relief from a backed up drain, gas leak, burst pipe, or overflowing toilet, you can count on our team to be there for you with the right solution.