Need help with plumbing repairs or installations? Call your local Middletown, VA plumbers at (540) 773-8076 for quality solutions at the best value.
Justin was friendly and professional. He took multiple steps to assure the problem was fixed. He cleaned up after his work and offered suggestions for continued maintenance
20:01 14 May 21
I have nothing but great things to say about Casco. Cole and Skyler were quick and efficient. Answered every question we had perfectly. I would 100% use them any time I have an issue.
15:21 13 May 21
Great experience. Job was handled the day Justin came a looked at it. He was upfront and forward and the installation looks great!
21:34 11 May 21
Cole & his assistant were prompt & professional. They installed the unit with minimal disruption to my day. We were able to use the shower & dishwasher an hour after installation as promised.
23:26 07 May 21
Cole and Skylar came to repair a leaking pipe in my basement. Leaked all weekend and dried up just before they came. Still, they inspected and offered suggestions on what may have happened to cause the issue. The next day it started leaking again. I called an explained what was happening. Sent them a video so they could review it and that afternoon Justin came. Again, the leak had stopped, but this time we had the video. He made the necessary repair and deducted the service call charge from the day before. I appreciate the professionalism and the responsive dependability. It was frustrating for us to have an interment issue, but they were and are always friendly, knowledgeable, and honest. We even get texts with a photo and personal information about our plumber when he/she is on the way. Thank you Cole, Skylar, and Justin for all you do! Finally found a dependable company that will always be our first call!
18:04 05 May 21
Justin came out and inspected the system to look for a low pressure problem. He made good recommendations and was very professional throughout.
15:29 30 Apr 21
Cole was great to work with. He gave me a few different options in price letting me know everything ahead of time. He was polite and worked really quickly to solve the plumbing problems we had. Cole fixed a mistake made by a handyman we had before him. We are glad we chose Casco Plumbing!
21:29 17 Apr 21
Casco came to my house the day we called and waved the fee so that was great. Cole was very straight forward about my sink and shower plumbing issued but assured me it could get fixed and not even a week later they were back out and fixing it. Cole was super professional and made sure to clean up well before he left. I will work with Casco in the future for all my plumbing needs!
22:53 15 Apr 21
I think it is weird that I "have a plumber" but I've been using Casco Plumbing exclusively for years now, so yeah, I guess I have a plumber. Everyone we've ever dealt with is professional and courteous. They are always quick to respond and they arrive promptly at the appointed time. I wouldn't hesitate to recommend Casco and, if fact, have done so many times. Cole Ramsey, thank you for our latest visit!
12:49 12 Apr 21
Justin was very polite and had me explain what was going on and then he assessed the problem and explained my options.Explained the new unit and their service. Stayed to make sure the unit was working and helped flush the lines.Was very neat and tidy.
23:04 09 Apr 21
While the price was much higher than I expected making the appointment was quick and easy and Cole Ramsey got the problem diagnosed and fixed in less than half an hour. If given the choice I would ask for him again.
19:14 06 Apr 21
Cole and Skyler came out and gave a quick fix to a leaky toilet. Casco has been a great service in the past and this time was no different. Would highly recommend this team.
Hunter and Penny Hagerty
19:40 05 Apr 21
We were very pleased with them for providing us with an estimate for a gas piping project. Cole was friendly, punctual, and professional.
13:23 02 Apr 21
Our 16 year old 80 gallon water heater finally rusted and leaked all over the floor. Casco Plumbling came the next day to review this situation with us. They recommended a State 50 gallon commercial heater plus a whole house filter as we getting a small amount of sediment.The installer was great, on time and very professional.We highly recommend Casco Plumbling
23:26 31 Mar 21
Cole was very professional and understanding. He explained all my options and answered all my questions. Cole was on time and friendly. He respected our home.
14:02 31 Mar 21
Casco is my “go to” plumber since the horrible flooding in my area in 2018. Now I use them for all maintenance/preventive needs. Once again they came to my rescue. On Sunday I had a major sewer back up into my master bath tub, shower, and hall bathroom tub triggered by a load of laundry.. Anthony worked on my problem for 2.5 hours cleaning and snaking with last step being the camera down the sewer line. All is good now. Anthony provided professional advise on prevention for the future. I am so grateful to Casco Plumbing!! Thank you again Anthony!
16:31 30 Mar 21
Cole did an amazing job! Quick and to the point but friendly and professional! He navigated around my 4 year who just HAD to talk to him and know what he was doing. He fixed our issues perfectly and was on his way! Absolutely recommend Casco for all your plumbing needs!
15:13 30 Mar 21
Always right on time. Very knowledgeable.
19:17 26 Mar 21
Cole came out today for an annual curtesy check of my sump pumps and he drained my water heater. Excellent, professional service. I definitely recommend Casco Plumbing.
18:46 25 Mar 21
My husband and I are extremely pleased with Casco's professionalism and the expertise of their employees. Matthew D. and his partner upgraded our plumbing system and added a soft water system. Matthew explained everything and his work was meticulous. We couldn't be happier!
18:46 18 Mar 21
Wanted my tankless water heater inspected and flushed. Cole answered all my questions and was pleasant to chat with during the process.I've used Casco before, and was pleased with their service and Cole this time.
Called on a Sunday go fix a pipe to my shower. They were able to come out the next day.Cole was the technician and he was a great assistance with my repairs. He was quick with his repairs, and knowledgeable with what needed to be done.Thanks for the great work!
20:23 15 Mar 21
Cole came to my rescue today. After a day of “hold my beer” I can do this myself and water all over the floor of my bathroom I called Casco Plumbing. Early Monday morning we made contact and they scheduled Cole Ramsey to come out and make things right. Cole is a very respectful and knowledgeable guy. Got a respectable quote and the job down quickly and professionally. If and/or when my next plumbing problem occurs I will definitely call Casco.
13:57 15 Mar 21
Jason fixed a gas propane connection for a recently installed range. He explained the issues and options, and was very professional and polite. Cleaned up everything before he left. Love the text I received to notify us when Jason was on the way. Thank you for the great service!
13:53 15 Mar 21
Justin and Skyler came out and replaced our water softener and whole house filtration system. I can’t say enough positive things to explain how much they went above and beyond with the entire job. Justin took his time to explain everything in detail. Took extra time to take a look at other possible areas and provide guidance with those as well, without any pressure. He was professional, kind, and considerate. I will definitely be calling Casco again for my future plumbing needs.
22:22 10 Mar 21
Always on time, professional, and courteous! Cole located the problem quickly, and offered several options for repair. Before leaving, he made sure everything was back in place and tidy. Thanks for another job well done, Cole! And thank you, Casco, for your continued service to our community!
15:57 10 Mar 21
13:33 10 Mar 21
Cole was very personable and professional. He quickly identified the problem and explained my options then got to work. All in all, a positive experience. Thanks also to Robert for setting up the appointment and dealing with a snafu caused by street construction.
01:24 02 Mar 21
I has used Casco Plumbing a few times recently . Very fast and friendly service. Called this morning for a clogged drain and Cole was here with in an hour and had us up and going in no time.
18:55 25 Feb 21
Cole was a pleasure to have. He was polite and personable. He took the time to find the problem...a leak. As he fixed the leak, he was very considerate to make as little mess as possible. We truly appreciated his services. 🙂❤️
22:36 23 Feb 21
Jason and his partner arrived on time and were very knowledgeable. His work ethic was perfect and working late into the evening to complete the job. I will certainly have CASCO return for any plumbing needs and a future renovation. I would highly recommend these guys
23:25 15 Feb 21
Only installed a water heater expansion tank but did a great job. Justin (the tech) was great, answered all my questions and was very knowledgeable. Will definitely use them again in the future.
22:10 11 Feb 21
Trent came out on time and was courteous, professional, and knowledgeable. Fixed my issue and gave some tips as to how to avoid the issue in the future. Great work.
14:53 09 Feb 21
I'm very pleased with Casco, Jason in particular. He went above and beyond to complete our job. He moved stuff out of the way cause I couldn't physically do it myself. Casco is fair and reasonable, and I intend on using them for all our plumbing needs moving forward.
12:02 21 Jan 21
We were in fear of the cost of what this was going to cost us!! Cole Ramsey was straight forward about pricing and labor! He had a helper with him as well who was just as nice and professional as Cole! Cole and his helper moved our heavy washer out of the way and when he completed installation they both left the work area cleaner than I had it! I asked if he was going to do the toilet and he smiled and told me it had already been completed. Thank goodness he left his business card and a magnet for the fridge bc we will be a forever customer! Thank you Cole for being such a great plumber who is honest and upfront!!
21:19 14 Jan 21
I called for repair work on multiple problems in my home. Justin came out and installed a new water softener, garbage disposal and replacement floater on my toilet. I cannot speak any higher about his demeanor, knowledge and professional approach. Justin also had total respect for my home and pets and went the extra mile to make sure they were not disturbed or frightened.He also wore shoe coverings that meant so much to my wife and myself, I called his office and requested that on future service calls Justin be assigned exclusively to those calls for my home. Ask for Justin you won't be disappointed
18:02 14 Jan 21
Casco is a great company to work with! We had three new toilets installed. We had a slight problem with one toilet, they sent Cole out to repair and it was done quickly and efficiently with no charge bc it was under warranty. Thanks Cole and Casco Plumbing for a very pleasant experience!
17:09 13 Jan 21
Cole and Trent were extremely professional and courteous. They turned what could have been a 10k problem into less than $1000. I definitely recommend this company 100%!!
15:50 12 Jan 21
Cole came out on a Sunday to take a look at our clogged drain. He was very knowledgeable and professional. He gave us a quote and scheduled a time to fix the drain. Cole and Trent came and fixed our drain and their work was awesome! Very happy with the work and will definitely use this company again!
17:51 09 Jan 21
Tulsi Prasad Sapkota
13:43 08 Jan 21
Cole is a master plumber. He knows everything there is to know about a water heater. If you have water heater issues, call Casco and request Cole. He will diagnose and fix the problem quickly and efficiently - and is more than happy to answer all of your questions. I highly recommend Casco and Cole!
13:56 07 Jan 21
Cole and Trent were professional, speedy, and fixed our plumbing problems seamlessly. The company was easy to reach and kept us updated. I guarantee we will call upon Casco again, should we need a plumber. Well done!
16:01 06 Jan 21
Very good service. Cole was great. Efficient, provided good info, professional.
17:34 31 Dec 20
Justin arrived right when the office said he would, he was clear in explaining what the problems were that he found. He was friendly and helpful. We will be using Casco plumbing in the future, and recommend it to others.
13:54 30 Dec 20
Justin did a great job replacing our pressure tank. Great service, fast and professional
21:07 28 Dec 20
Justin showed up on time, quickly identified the problem, as well as the solution, even providing options and within the hour a new 50 gallon pressure tank was installed! Outstanding! On top of Justin's excellent customer service, I believe her name was Sam, the young lady who answered the phone when I first called was super helpful and very polite. Both Justin and Sam went above and beyond. I will definitely be calling them back when it's time to change out my water softener system.
16:18 28 Dec 20
Casco Plumbing (Samantha) responded professionally, promptly and effectively in setting up an appointment for a technician to look at the plumbing problem. Justin arrived on time and conducted himself professionally and exhibited excellent knowledge on how to solve. He treated my home with respect and was very focused on cleanliness. and providing excellent value. Would use them again.
20:47 23 Dec 20
Justin Casey was very knowledgeable in his craft and kept me well informed of everything that was going on with my repairs. I would seek him out for future service work if needed.
23:48 21 Dec 20
Very happy with the service we received from Matthew. He is knowledgeable and thorough. Will call Casco Plumbing again if/when needed. Thank You Matthew!
22:41 21 Dec 20
Great professional service done right the first time
14:34 21 Dec 20
I called on a Tuesday, scheduled for a Thursday, but had to reschedule for a Friday because of a Nor'Easter dropping a foot of snow (so not their fault). Our assigned plumber Cole showed up early (the office called ahead) after finishing another call and completed the job quickly and professionally, even going out of his way to fix other issues that weren't obvious to me until he pointed them out.5/5 hope to not need again but definitely won't worry about calling again for other issues
11:16 19 Dec 20
Technician (Cole) did an excellent job installing hot water heater. Highly recommend this company.
15:16 18 Dec 20
Justin came out and found a difficult leak deep in the floor. It was awkward and a pain in the neck and he got it done quickly. Really appreciated getting an appointment so quickly as I had to turn off my water. Thanks Justin!
13:45 16 Dec 20
Matt D always does a very professional job; always on time; never leaves a mess and looks for little things to do for me like adding more salt; but I think the Company should not have charged me twice for something that should have been done the first time !
11:51 15 Dec 20
Cole Ramsey was prompt, friendly, and professional. He did a great job and made us feel like valued customers.
15:33 11 Dec 20
Cole R came out this morning and replaced our hot water heater. He was able to tell us what was wrong with it and what option we should take next. Cole was thorough and straight forward and let us know different prices. Needless to say he helped us in our final decision to replace the heater. He was efficient and worked very professionally. Cole was friendly, respectful, and fast at his work. We will definitely go with Casco for our next plumbing service!
23:03 10 Dec 20
The technician, Matt Dougherty, was professional, thorough, and friendly. Fixed the clogged drain in short order. Provided helpful advice on how to prevent future problems.
21:58 10 Dec 20
Cole assisted with a clogged pipe. He was very knowledgeable and professional. Cleaned after himself. A plus service. I would recommend this company and Colel to my family and friends. 🙂
05:10 06 Dec 20
Cole was my service technician. He made a recommendation based on my needs. I did not want the waterline attached to my refrigerator. The water line was removed from my old refrigerator and the water switch in the wall was turned off. Cole was very professional and he showed outstanding customer service. I would highly recommend m friends and family members to use Casco Plumbing and Well Pump Service.
Orlando T. Webster
23:44 05 Dec 20
Cole was fast, efficient, & friendly! They called to see if they could come early which was greatly appreciated since I was without hot water. He found the problem within minutes explained what needed to be done gave me a price I signed his tablet & he got right to work. He got it done in good time & now we have hot water again! So glad I called Casco Plumbing now they will be my call for all plumbing needs!
22:21 03 Dec 20
We called to get some repairs done and on the same day they sent a technician. The technician is named “Cole” and he arrived on time. He was very professional and explained everything that was going on. We were very happy with the service and would definitely recommend them to family and friends.
15:13 24 Nov 20
My husband and I would highly recommend Casco Plumbing based on our recent experience with them.They were outstanding!! From the start to finish, Casco Plumbing was polite and quick to respond to our service call. They sent out Jason, a professional, knowledgeable and friendly technician, who was also on time! Jason was able to unclog our kitchen sink, as well as replace our old gatbage disposal without any issues and all in the same day of service! My husband was delighted that we used Casco Plumbing and we would not hesitate to call them again for any of our plumbing needs. Thank you!
13:49 23 Nov 20
They arrived quickly, especially considering it was such short notice. The technician was professional and did a good job at explaining the process and cost breakdown. Would definitely use them again.
12:50 23 Nov 20
First class service and communication from start to finish. I will be using this company again. Responsive, competent, job done and job done well. Hard to find service like this these days.
02:02 19 Nov 20
I had a blockage in my main sewer line. The first company I called wasn't able to fix this promptly and I was told it would be at least 5-6 days. However, I was advised to find other companies who might be more helpful.My son recommended Casco. I called and Jason came over the next day with a camera. He found the break, temporarily fixed and cleared the line so we would have working toilets, and then came over on his day off to repair it! There was a bush over the line and roots grew into so he had to remove the bush first. I'm asi grateful! He spent about 6 hours working on it. Thanks so much! Highly recommend this company!!
14:48 18 Nov 20
GREAT customer service and workmanship. The first impression from the first phone call was what was so pleasing at first. Very kind, professional, and communicative. We worked with Cole and he was the best! Great work, very nice, and very professional. This is for a business, so you will definitely be our go-to service for all plumbing and water pump needs!
20:14 12 Nov 20
One week ago i discovered i had a leaking drain pipe in our house. Our house was built in 1970, and still had old galvanized piping. I placed a call to Casco on Sunday, and the gentlemen I spoke to, Robert, couldn't have been nicer and taken the time for me to tell him exactly what was going on. Two days later Casco technician Matt D. came out to look at my problem and he quickly gave me replacement options to fit our budget.We decided on having a full replacement of the drain pipe instead of just repairing the rotted out area. I approved the estimate after being amazed by the price, and two days later (today) Matt D. and Justin came out to my house to do the repairs. Within 3 hours, they were totally done. They didn't leave behind any garbage or trash or anything. It's great living in an old house, but old houses are not without their issues. If you have an old house that needs some plumbing repairs, OR, if you just want to hire GREAT plumbers to fix whatever your problem is, call Casco, i guarantee you that you won't be disappointed.The next time anything happens bad at our house plumbing wise, these guys will be the first people I call, and you should too!EDIT: REVIEW UPDATED 11/12/2020:I knew since the summer that my main sewer line would need replaced, especially when a crack was discovered on the plumbing inspection that Matt and Justin did in July. Matt gave me a quote to have a spot repair of where the crack was, as well as a quote to have the full sewer pipe replaced. I chose the full replacement as it made the most sense for us financially since we are investing long-term in renovating our house.Plumber Jason Taylor arrived on time yesterday 11/11/2020, and began working at 9:30 AM. He was completely done and cleaned up by 2:00 PM. He left the old cast iron sewer pipes because I asked him to (I will haul away for scrap $$$), but other than that left nothing behind in our crawl space. I wish Google allowed you to leave more than one review, because this one is another FIVE STAR review. I love the Casco team. They will always be my first call if anything ever breaks or leaks. I will be calling them back in the spring to replace two outside hose spigots. 5 STAR review for this company, always.
15:02 12 Nov 20
We have used Casco several times over the last 5+ years. The last 3 times we have had the pleasure of working with Matt on various projects around our house - generally when needing assistance on short notice due to an emergency. He is knowledgeable, patient, and does a thorough job with each task. He always arrives on time and answers our many questions. My husband went as far as specifically requesting his help in the most recent visit when our only shower stopped working - that is the ultimate compliment in our household! We appreciate Casco’s timely service, and Matt’s professional behavior so much! Highly recommend.
01:07 06 Nov 20
We had Justin come in and put in our sub pump he did a great job thank you very much
19:04 29 Oct 20
Jason did a fine job on repairing a water main break which comes with a two year warranty. They gave me the option to dig the hole myself which saved me a lot of money on the repair. Plumbing is expensive but their repair charge seemed reasonable enough. The only issue I had was that they advertise free estimates but charged a consultation fee? In the end the fee was added to the repair so it all evened out. Definitely will use them again for all my plumbing needs and I feel they are a great asset to our community, thankful for finding them.
14:19 14 Oct 20
These folks are the real deal. Quality, professionalism, friendliness and customer -centric service. I’m big on customer service- it’s the point that differentiates companies when all other aspects may be equal. Casco stands above others in this regard. Very happy and will recommend to others.
15:10 10 Oct 20
Matthew was very professional and knowledgeable. He explained what my options were after the diagnosis and never suggested what he thought my decision should be but let me decide on my own. I decided on a new water heater because in the long run it would be more economical than having it repaired. He also showed up right on time and installed the water heater in a timely manner. He also explained the warranty information in detail
19:40 08 Oct 20
Justin Casey of Casco Plumbing, LLC installed a gas hot water heater and hot water circulator in our home on Wednesday, October 7, 2020. I was very pleased with Casco Plumbing, LLC and especially pleased with Justin. He was very courteous, efficient and knowledgeable. He answered all of my questions and the installation was done to my satisfaction. He did an excellent job of cleaning up the work area prior to leaving the job site. Overall I was very satisfied with Casco and Justin. Thank you Justin!
12:35 08 Oct 20
Matt was very knowledgeable and helpful. Explained my best options and took care of the problem in a timely manner. Definitely appreciate the professionalism.
18:29 29 Sep 20
Justin Casey did an awesome job! He even took the time to explain everything he did and showed me the old pieces of my water heater that he needed to replace because they were cracked. Super professional and helpful!
15:10 23 Sep 20
19:43 19 Sep 20
Replaced well water pressure tank. Price was very high. I was told that I was getting a 50 gallon tank. They installed a 44 gallon tank. Not a big issue but 44 is not 50.Spoke to contractor and issues were resolved.
13:39 16 Sep 20
Amazing service from scheduling all the way to the installation of my new water heater. I received 4 quotes from area plumbers based on a few of my neighbors recommendations and decided to go with Casco. They showed up on time, went over several options and didn't pressure me to make a decision. The quote they gave me was right in line with the other quotes i received but the fact that they do the maintenance (flushing) free of charge under the warranty period is definitely above and beyond. I am so happy to have finally found a go to Plumber that genuinely cares about customer retention rather than the quick buck.
11:25 16 Sep 20
Outstanding customer service and professional employees. Matt is great! Will ask for Matt again in the future.
13:19 11 Sep 20
My wife and I have used Casco Plumbing several times over the last few years. This particular visit we utilized them to repair a leaking pipe, replace a hose bib on the exterior of our home, and finally to install a water softener in our home. The technicians that arrived (Dave and Jason) were prompt, courteous, and professional and did an outstanding job. My wife and I have found their technicians all to be very knowledgeable and have been very pleased with their service.
22:44 02 Sep 20
Casco Plumbing responded to my call regarding a well problem. They sent their technician Justin to diagnose the problem, he determined that the pump had failed. All of Justin's work was very professional and I am very pleased with the new pump and pressure tank, I would highly recommend Casco Plumbing and Justin as a reputable source for any plumbing job.
18:37 02 Sep 20
Matt replaced our main water and pressure release valve. Another plumber had informed us that the repair or replacement of the hose bib would be impossible to accomplish without removing quite an ample amount of drywall from our finished basement. Matt was able to complete the job successfully without removing or causing any drywall damage. Matt was very professional and thoughtful of us and our home. I would very much recommend Matt and Casco to anyone needing Plumbing services.
04:13 01 Sep 20
First, they’re open 7 days a week!! Came out on a Sunday to assess. Our softener was 17 yrs old and figured we’d need a replacement. The water here is horrible. Matt was diligent in explaining options. We decided to jump in and go with his replacement recommendations.It was more than I'd purchased the one 17 years ago, but I didn't really price shop so I can't say anything about their pricing. I felt comfortable with proceeding. By Wednesday, Matt was here for the removal and install.I must say he was very thorough; corrected some issues the builder and previous softener install did halfway. It looks much more professional and appropriate now. He even installed a PRV, which we paid for, as well. Highly recommend!!
16:11 27 Aug 20
The Best Plumbing Services in Middletown, VA
Looking for a go-to plumber who can provide you with quick service and quality results? Look no further than our experts from Casco Plumbing And Well Pump Service. We are your local Middletown, VA plumbers offering a full range of drain, sewer, well water, and water treatment solutions.
Reach out to us today to schedule an estimate for plumbing repair or installation in Middletown, VA or the surrounding area.
Clogged Drain Solutions
Clogged Drain Solutions
Have you tried to clear out a blocked drain or toilet on your own but can’t seem to remove the clog? Contact us for professional drain cleaning solutions. Our safe drain cleaning services are tough on clogs but safe on your plumbing pipes.
Well Pump Repair & Replacement
Well Pump Repair & Replacement
Need help installing, replacing, or repairing your well pump? Casco Plumbing And Well Pump Service is the only plumber in our service area with a well water license. Give us a call today to discuss your well system needs.
Water Heater Services
Water Heater Services
You depend on your water heater for daily convenience and comfort. Don’t let a broken water heater disrupt your normal routine. Call our experts for immediate water heater troubleshooting and learn more about your options for repair or replacement.
Sewer Line Repair & Replacement
Sewer Line Repair & Replacement
Struggling with recurring drain problems? Your sewer line may be blocked, leaking, or suffering from decay. We can help you identify the source of the problem and let you know whether sewer line repair or replacement is necessary.
Why Choose Us?
No After-Hours Fees. Whether you need plumbing help at 7am or 7pm, you will always pay the same price, with no additional after-hours or overtime fees to surprise you.
Honest and Upfront Service. All of our services start with an inspection of your plumbing problem and an upfront estimate. Enjoy transparent and honest service from start to finish.
Industry-Leading Warranty. While other contractors typically offer 1-year warranties, Casco Plumbing And Well Pump Service is proud to offer 2-year warranties on services.
Drain or Sewer Emergency? Contact Our Middletown Emergency Plumbers Today
Plumbing emergencies can happen at any time and quickly disrupt your day. Don’t wait for the problem to get any worse! Call our Middletown emergency plumbers for immediate relief. We can help you get your most urgent plumbing problems under control safely and efficiently.
Don’t hesitate to call our experts for help with overflowing toilets, burst pipes, gas leaks, blocked sewer pipes, and other plumbing emergencies.
Local Reviews for no
Casco Plumbing And Well Pump Service Rated 5.0 out of 5 stars
based on 2 customer reviews