Your Trusted Purcellville, VA Plumbers

Looking for a reliable plumbing contractor in your area? Call (540) 773-8076 for quality plumbing repairs and installations in Purcellville, VA.

I has used Casco Plumbing a few times recently . Very fast and friendly service. Called this morning for a clogged drain and Cole was here with in an hour and had us up and going in no time.
Kyle Kerns
Kyle Kerns
18:55 25 Feb 21
Cole was a pleasure to have. He was polite and personable. He took the time to find the problem...a leak. As he fixed the leak, he was very considerate to make as little mess as possible. We truly appreciated his services. 🙂❤️
John Sweet
John Sweet
22:36 23 Feb 21
Jason and his partner arrived on time and were very knowledgeable. His work ethic was perfect and working late into the evening to complete the job. I will certainly have CASCO return for any plumbing needs and a future renovation. I would highly recommend these guys
Cuno Andersen
Cuno Andersen
23:25 15 Feb 21
Only installed a water heater expansion tank but did a great job. Justin (the tech) was great, answered all my questions and was very knowledgeable. Will definitely use them again in the future.
Robb Hoffheins
Robb Hoffheins
22:10 11 Feb 21
Trent came out on time and was courteous, professional, and knowledgeable. Fixed my issue and gave some tips as to how to avoid the issue in the future. Great work.
Scott Martin
Scott Martin
14:53 09 Feb 21
I'm very pleased with Casco, Jason in particular. He went above and beyond to complete our job. He moved stuff out of the way cause I couldn't physically do it myself. Casco is fair and reasonable, and I intend on using them for all our plumbing needs moving forward.
Gwen Short
Gwen Short
12:02 21 Jan 21
We were in fear of the cost of what this was going to cost us!! Cole Ramsey was straight forward about pricing and labor! He had a helper with him as well who was just as nice and professional as Cole! Cole and his helper moved our heavy washer out of the way and when he completed installation they both left the work area cleaner than I had it! I asked if he was going to do the toilet and he smiled and told me it had already been completed. Thank goodness he left his business card and a magnet for the fridge bc we will be a forever customer! Thank you Cole for being such a great plumber who is honest and upfront!!
lknecht knecht
lknecht knecht
21:19 14 Jan 21
I called for repair work on multiple problems in my home. Justin came out and installed a new water softener, garbage disposal and replacement floater on my toilet. I cannot speak any higher about his demeanor, knowledge and professional approach. Justin also had total respect for my home and pets and went the extra mile to make sure they were not disturbed or frightened.He also wore shoe coverings that meant so much to my wife and myself, I called his office and requested that on future service calls Justin be assigned exclusively to those calls for my home. Ask for Justin you won't be disappointed
Liam Willis
Liam Willis
18:02 14 Jan 21
Casco is a great company to work with! We had three new toilets installed. We had a slight problem with one toilet, they sent Cole out to repair and it was done quickly and efficiently with no charge bc it was under warranty. Thanks Cole and Casco Plumbing for a very pleasant experience!
Laura Corombos
Laura Corombos
17:09 13 Jan 21
Cole and Trent were extremely professional and courteous. They turned what could have been a 10k problem into less than $1000. I definitely recommend this company 100%!!
Bridgette Barrington
Bridgette Barrington
15:50 12 Jan 21
Cole came out on a Sunday to take a look at our clogged drain. He was very knowledgeable and professional. He gave us a quote and scheduled a time to fix the drain. Cole and Trent came and fixed our drain and their work was awesome! Very happy with the work and will definitely use this company again!
Sherie Muritz
Sherie Muritz
17:51 09 Jan 21
Please
Tulsi Prasad Sapkota
Tulsi Prasad Sapkota
13:43 08 Jan 21
Cole is a master plumber. He knows everything there is to know about a water heater. If you have water heater issues, call Casco and request Cole. He will diagnose and fix the problem quickly and efficiently - and is more than happy to answer all of your questions. I highly recommend Casco and Cole!
John Hall
John Hall
13:56 07 Jan 21
Cole and Trent were professional, speedy, and fixed our plumbing problems seamlessly. The company was easy to reach and kept us updated. I guarantee we will call upon Casco again, should we need a plumber. Well done!
Korie Brenn
Korie Brenn
16:01 06 Jan 21
Very good service. Cole was great. Efficient, provided good info, professional.
Ami Mitchell
Ami Mitchell
17:34 31 Dec 20
Justin arrived right when the office said he would, he was clear in explaining what the problems were that he found. He was friendly and helpful. We will be using Casco plumbing in the future, and recommend it to others.
Joy Chappell
Joy Chappell
13:54 30 Dec 20
Justin did a great job replacing our pressure tank. Great service, fast and professional
Brian Helm
Brian Helm
21:07 28 Dec 20
Justin showed up on time, quickly identified the problem, as well as the solution, even providing options and within the hour a new 50 gallon pressure tank was installed! Outstanding! On top of Justin's excellent customer service, I believe her name was Sam, the young lady who answered the phone when I first called was super helpful and very polite. Both Justin and Sam went above and beyond. I will definitely be calling them back when it's time to change out my water softener system.
Daniel Wise
Daniel Wise
16:18 28 Dec 20
Casco Plumbing (Samantha) responded professionally, promptly and effectively in setting up an appointment for a technician to look at the plumbing problem. Justin arrived on time and conducted himself professionally and exhibited excellent knowledge on how to solve. He treated my home with respect and was very focused on cleanliness. and providing excellent value. Would use them again.
Jim Prohaska
Jim Prohaska
20:47 23 Dec 20
Justin Casey was very knowledgeable in his craft and kept me well informed of everything that was going on with my repairs. I would seek him out for future service work if needed.
Saiyd McNeil
Saiyd McNeil
23:48 21 Dec 20
Very happy with the service we received from Matthew. He is knowledgeable and thorough. Will call Casco Plumbing again if/when needed. Thank You Matthew!
Tammy French
Tammy French
22:41 21 Dec 20
Great professional service done right the first time
Joshua Teates
Joshua Teates
14:34 21 Dec 20
I called on a Tuesday, scheduled for a Thursday, but had to reschedule for a Friday because of a Nor'Easter dropping a foot of snow (so not their fault). Our assigned plumber Cole showed up early (the office called ahead) after finishing another call and completed the job quickly and professionally, even going out of his way to fix other issues that weren't obvious to me until he pointed them out.5/5 hope to not need again but definitely won't worry about calling again for other issues
Shadow Paradox
Shadow Paradox
11:16 19 Dec 20
Technician (Cole) did an excellent job installing hot water heater. Highly recommend this company.
Gerald Powers
Gerald Powers
15:16 18 Dec 20
Justin came out and found a difficult leak deep in the floor. It was awkward and a pain in the neck and he got it done quickly. Really appreciated getting an appointment so quickly as I had to turn off my water. Thanks Justin!
Alison Armstrong
Alison Armstrong
13:45 16 Dec 20
Matt D always does a very professional job; always on time; never leaves a mess and looks for little things to do for me like adding more salt; but I think the Company should not have charged me twice for something that should have been done the first time !
Bette Givens
Bette Givens
11:51 15 Dec 20
Cole Ramsey was prompt, friendly, and professional. He did a great job and made us feel like valued customers.
Damien Hinck
Damien Hinck
15:33 11 Dec 20
Cole R came out this morning and replaced our hot water heater. He was able to tell us what was wrong with it and what option we should take next. Cole was thorough and straight forward and let us know different prices. Needless to say he helped us in our final decision to replace the heater. He was efficient and worked very professionally. Cole was friendly, respectful, and fast at his work. We will definitely go with Casco for our next plumbing service!
Brittany Braxton
Brittany Braxton
23:03 10 Dec 20
The technician, Matt Dougherty, was professional, thorough, and friendly. Fixed the clogged drain in short order. Provided helpful advice on how to prevent future problems.
Brian Ramsay
Brian Ramsay
21:58 10 Dec 20
Cole assisted with a clogged pipe. He was very knowledgeable and professional. Cleaned after himself. A plus service. I would recommend this company and Colel to my family and friends. 🙂
Tina Waid-Ferreira
Tina Waid-Ferreira
05:10 06 Dec 20
Cole was my service technician. He made a recommendation based on my needs. I did not want the waterline attached to my refrigerator. The water line was removed from my old refrigerator and the water switch in the wall was turned off. Cole was very professional and he showed outstanding customer service. I would highly recommend m friends and family members to use Casco Plumbing and Well Pump Service.
Orlando T. Webster
Orlando T. Webster
23:44 05 Dec 20
Cole was fast, efficient, & friendly! They called to see if they could come early which was greatly appreciated since I was without hot water. He found the problem within minutes explained what needed to be done gave me a price I signed his tablet & he got right to work. He got it done in good time & now we have hot water again! So glad I called Casco Plumbing now they will be my call for all plumbing needs!
Natasha Basalyga
Natasha Basalyga
22:21 03 Dec 20
We called to get some repairs done and on the same day they sent a technician. The technician is named “Cole” and he arrived on time. He was very professional and explained everything that was going on. We were very happy with the service and would definitely recommend them to family and friends.
Chris Sandoval
Chris Sandoval
15:13 24 Nov 20
My husband and I would highly recommend Casco Plumbing based on our recent experience with them.They were outstanding!! From the start to finish, Casco Plumbing was polite and quick to respond to our service call. They sent out Jason, a professional, knowledgeable and friendly technician, who was also on time! Jason was able to unclog our kitchen sink, as well as replace our old gatbage disposal without any issues and all in the same day of service! My husband was delighted that we used Casco Plumbing and we would not hesitate to call them again for any of our plumbing needs. Thank you!
Debra Wimbrow
Debra Wimbrow
13:49 23 Nov 20
They arrived quickly, especially considering it was such short notice. The technician was professional and did a good job at explaining the process and cost breakdown. Would definitely use them again.
Chris Burris
Chris Burris
12:50 23 Nov 20
First class service and communication from start to finish. I will be using this company again. Responsive, competent, job done and job done well. Hard to find service like this these days.
michael p
michael p
02:02 19 Nov 20
I had a blockage in my main sewer line. The first company I called wasn't able to fix this promptly and I was told it would be at least 5-6 days. However, I was advised to find other companies who might be more helpful.My son recommended Casco. I called and Jason came over the next day with a camera. He found the break, temporarily fixed and cleared the line so we would have working toilets, and then came over on his day off to repair it! There was a bush over the line and roots grew into so he had to remove the bush first. I'm asi grateful! He spent about 6 hours working on it. Thanks so much! Highly recommend this company!!
Adelaide Webb
Adelaide Webb
14:48 18 Nov 20
GREAT customer service and workmanship. The first impression from the first phone call was what was so pleasing at first. Very kind, professional, and communicative. We worked with Cole and he was the best! Great work, very nice, and very professional. This is for a business, so you will definitely be our go-to service for all plumbing and water pump needs!
L'Auberge Provencale
L'Auberge Provencale
20:14 12 Nov 20
One week ago i discovered i had a leaking drain pipe in our house. Our house was built in 1970, and still had old galvanized piping. I placed a call to Casco on Sunday, and the gentlemen I spoke to, Robert, couldn't have been nicer and taken the time for me to tell him exactly what was going on. Two days later Casco technician Matt D. came out to look at my problem and he quickly gave me replacement options to fit our budget.We decided on having a full replacement of the drain pipe instead of just repairing the rotted out area. I approved the estimate after being amazed by the price, and two days later (today) Matt D. and Justin came out to my house to do the repairs. Within 3 hours, they were totally done. They didn't leave behind any garbage or trash or anything. It's great living in an old house, but old houses are not without their issues. If you have an old house that needs some plumbing repairs, OR, if you just want to hire GREAT plumbers to fix whatever your problem is, call Casco, i guarantee you that you won't be disappointed.The next time anything happens bad at our house plumbing wise, these guys will be the first people I call, and you should too!EDIT: REVIEW UPDATED 11/12/2020:I knew since the summer that my main sewer line would need replaced, especially when a crack was discovered on the plumbing inspection that Matt and Justin did in July. Matt gave me a quote to have a spot repair of where the crack was, as well as a quote to have the full sewer pipe replaced. I chose the full replacement as it made the most sense for us financially since we are investing long-term in renovating our house.Plumber Jason Taylor arrived on time yesterday 11/11/2020, and began working at 9:30 AM. He was completely done and cleaned up by 2:00 PM. He left the old cast iron sewer pipes because I asked him to (I will haul away for scrap $$$), but other than that left nothing behind in our crawl space. I wish Google allowed you to leave more than one review, because this one is another FIVE STAR review. I love the Casco team. They will always be my first call if anything ever breaks or leaks. I will be calling them back in the spring to replace two outside hose spigots. 5 STAR review for this company, always.
Mark Prescott
Mark Prescott
15:02 12 Nov 20
We have used Casco several times over the last 5+ years. The last 3 times we have had the pleasure of working with Matt on various projects around our house - generally when needing assistance on short notice due to an emergency. He is knowledgeable, patient, and does a thorough job with each task. He always arrives on time and answers our many questions. My husband went as far as specifically requesting his help in the most recent visit when our only shower stopped working - that is the ultimate compliment in our household! We appreciate Casco’s timely service, and Matt’s professional behavior so much! Highly recommend.
Courtney Foreman
Courtney Foreman
01:07 06 Nov 20
We had Justin come in and put in our sub pump he did a great job thank you very much
Yvonne Flynn
Yvonne Flynn
19:04 29 Oct 20
Matt has always done a great job when we have needed his service. He is personable and knowledgeable which comes out when he does work for us. Would recommend him to anyone.
Hunter and Penny Hagerty
Hunter and Penny Hagerty
16:03 16 Oct 20
Jason did a fine job on repairing a water main break which comes with a two year warranty. They gave me the option to dig the hole myself which saved me a lot of money on the repair. Plumbing is expensive but their repair charge seemed reasonable enough. The only issue I had was that they advertise free estimates but charged a consultation fee? In the end the fee was added to the repair so it all evened out. Definitely will use them again for all my plumbing needs and I feel they are a great asset to our community, thankful for finding them.
David Garcia
David Garcia
14:19 14 Oct 20
These folks are the real deal. Quality, professionalism, friendliness and customer -centric service. I’m big on customer service- it’s the point that differentiates companies when all other aspects may be equal. Casco stands above others in this regard. Very happy and will recommend to others.
Angela Lee
Angela Lee
15:10 10 Oct 20
Matthew was very professional and knowledgeable. He explained what my options were after the diagnosis and never suggested what he thought my decision should be but let me decide on my own. I decided on a new water heater because in the long run it would be more economical than having it repaired. He also showed up right on time and installed the water heater in a timely manner. He also explained the warranty information in detail
John Sullivan
John Sullivan
19:40 08 Oct 20
Justin Casey of Casco Plumbing, LLC installed a gas hot water heater and hot water circulator in our home on Wednesday, October 7, 2020. I was very pleased with Casco Plumbing, LLC and especially pleased with Justin. He was very courteous, efficient and knowledgeable. He answered all of my questions and the installation was done to my satisfaction. He did an excellent job of cleaning up the work area prior to leaving the job site. Overall I was very satisfied with Casco and Justin. Thank you Justin!
Ron Wenner
Ron Wenner
12:35 08 Oct 20
Matt was very knowledgeable and helpful. Explained my best options and took care of the problem in a timely manner. Definitely appreciate the professionalism.
Aaron
Aaron
18:29 29 Sep 20
Justin Casey did an awesome job! He even took the time to explain everything he did and showed me the old pieces of my water heater that he needed to replace because they were cracked. Super professional and helpful!
Erin Drummond
Erin Drummond
15:10 23 Sep 20
Great Job
June Jackson
June Jackson
19:43 19 Sep 20
Replaced well water pressure tank. Price was very high. I was told that I was getting a 50 gallon tank. They installed a 44 gallon tank. Not a big issue but 44 is not 50.Spoke to contractor and issues were resolved.
Rich Mondelli
Rich Mondelli
13:39 16 Sep 20
Amazing service from scheduling all the way to the installation of my new water heater. I received 4 quotes from area plumbers based on a few of my neighbors recommendations and decided to go with Casco. They showed up on time, went over several options and didn't pressure me to make a decision. The quote they gave me was right in line with the other quotes i received but the fact that they do the maintenance (flushing) free of charge under the warranty period is definitely above and beyond. I am so happy to have finally found a go to Plumber that genuinely cares about customer retention rather than the quick buck.
Unknown Guy
Unknown Guy
11:25 16 Sep 20
Outstanding customer service and professional employees. Matt is great! Will ask for Matt again in the future.
Seaton
Seaton
13:19 11 Sep 20
My wife and I have used Casco Plumbing several times over the last few years. This particular visit we utilized them to repair a leaking pipe, replace a hose bib on the exterior of our home, and finally to install a water softener in our home. The technicians that arrived (Dave and Jason) were prompt, courteous, and professional and did an outstanding job. My wife and I have found their technicians all to be very knowledgeable and have been very pleased with their service.
Ray Douke
Ray Douke
22:44 02 Sep 20
Casco Plumbing responded to my call regarding a well problem. They sent their technician Justin to diagnose the problem, he determined that the pump had failed. All of Justin's work was very professional and I am very pleased with the new pump and pressure tank, I would highly recommend Casco Plumbing and Justin as a reputable source for any plumbing job.
Dave Bowman
Dave Bowman
18:37 02 Sep 20
Matt replaced our main water and pressure release valve. Another plumber had informed us that the repair or replacement of the hose bib would be impossible to accomplish without removing quite an ample amount of drywall from our finished basement. Matt was able to complete the job successfully without removing or causing any drywall damage. Matt was very professional and thoughtful of us and our home. I would very much recommend Matt and Casco to anyone needing Plumbing services.
Barbara Fallings
Barbara Fallings
04:13 01 Sep 20
First, they’re open 7 days a week!! Came out on a Sunday to assess. Our softener was 17 yrs old and figured we’d need a replacement. The water here is horrible. Matt was diligent in explaining options. We decided to jump in and go with his replacement recommendations.It was more than I'd purchased the one 17 years ago, but I didn't really price shop so I can't say anything about their pricing. I felt comfortable with proceeding. By Wednesday, Matt was here for the removal and install.I must say he was very thorough; corrected some issues the builder and previous softener install did halfway. It looks much more professional and appropriate now. He even installed a PRV, which we paid for, as well. Highly recommend!!
Lisa
Lisa
16:11 27 Aug 20
Just moved to Winchester Virginia and had a plumbing issue and got his phone number from Google. He was on time and very knowledgeable with all the questions I asked.... and I probably buy water softener system from them( if prices and quality is right). Thank you 🙏
Kimberly Griffin
Kimberly Griffin
18:50 25 Aug 20
We are new to Winchester. Matt gave us a quote, then installed a battery back up sump pump in our home. He and Justin did an outstanding job. They were professional, very knowledgeable and explained everything thoroughly. We are extremely happy with Matt’s work and Casco Plumbing. We will definitely be calling Casco for all our plumbing work.
Terence Fong
Terence Fong
00:41 25 Aug 20
Matthew came out on a Sunday and was very friendly. Kept us informed about what was happening, and came back as soon as possible to fix the problem. Very helpful and they did an amazing job, especially in a time crunch
Cara
Cara
16:28 24 Aug 20
I called Casco on Friday morning when i realized that i had no water. They had a technician at my house in about 2 hours. 4 others that i contacted couldnt come until Monday. Within minutes the technician said a wire was bad in my well. They gave me a very reasonable quote, and in minutes had my 500' well pump out and on the ground. They were very informative of showing me what the issues were with the previous install and how my wire got broken. They replaced my wire and added guards, a rope, and a bunch of other components that were not originally installed. All for the same price originally quoted. I feel very confident in the work that was done. Its nice to know that ethical contractors still exist.
James Rowe
James Rowe
16:02 16 Aug 20
I called this business and they offered to come same day. Due to my schedule they came the next day. The technician John was on time, professional and polite. He explained the issue, went over different options to fix the water heater. He was very knowledgeable and helped me make my decision. He worked until the job was completed and was very professional! This man deserves a raise or days off! He really helped my family out of a bad situation...thank you again!!!
Rachel Carter-Conklin
Rachel Carter-Conklin
21:18 13 Aug 20
Matt was very professional and friendly and did a great job!
Dan Caldwell
Dan Caldwell
19:57 12 Aug 20
Casco is my “go to” plumber since the horrible flooding in my area in 2018. Now I use them for all maintenance/preventive needs. Once again they came to my rescue. On Sunday I had a major sewer back up into my master bath tub, shower, and hall bathroom tub triggered by a load of laundry.. Anthony worked on my problem for 2.5 hours cleaning and snaking with last step being the camera down the sewer line. All is good now. Anthony provided professional advise on prevention for the future. I am so grateful to Casco Plumbing!! Thank you again Anthony!
MARIA ESPAROLINI
MARIA ESPAROLINI
12:06 10 Aug 20
Excellent service on time, had correct equipment and parts, when he initially arrived I explained my problem because I had already had two estimates, one from the original installer who had originally did the job but did it incorrectly and wouldn't warranty the work, then I found out they weren't even licensed to work on well pumps, Casco Plumbing had the job completed correctly in 2 hours, very happy with this company, local, professional and very affordable. I can't thank them enough. My suggestion to anyone who hires a plumber make sure they are licensed and for well pumps its an additional license you can check by going to VA Department of Professional Regulation look for Certified water well system provider if you are hiring a plumber to work on your well pump, the first company I hired their licensed expired in 1994. So I suggest calling Casco. Hope this review helps. Most wells on Apple Mountain run 350 feet, my original well pump lasted 27 years.
Sandra Biggs
Sandra Biggs
20:06 08 Aug 20
We were very pleased with Anthony and Casco Plumbing. We had an issue with our kitchen sink and garbage disposal on Friday afternoon and other plumbers said they wouldn't be able to help us until Monday. The woman I talked to when I called Casco was very friendly and pleasant and said she could squeeze us in for the next day, and we were happy to learn they don't charge extra for coming out on the weekends! Anthony arrived the next morning and in no time our drain was clear and we had a new disposal installed. He was great, explaining the issues and what he was going to do, and the price was reasonable, especially because he was able to clear the drain without having to snake it. He also recommended a product we can use to help prevent future clogs. We will definitely be calling Casco for any future plumbing issues!
Ryan Tierney
Ryan Tierney
17:33 08 Aug 20
After trying to install a dishwasher on our own we ended up with a pretty nasty leak in our drain pipe. I looked online to see which company in the area had the best ratings through Google. Casco popped up as Google certified so I called them. From the initial phone call all the way through the quality control phone call post the completion of the project nothing but complete professionalism.The technician routed to our house was Jason Taylor. Where do I even start, he introduced himself and was wearing booties over his shoes and a mask. He came in and evaluated our situation. In no time he explained to us the proper way to correct vs a quick fix (which could of been done as well). We opted to go with the proper resolution. Jason worked diligently to correct all issues. He was courteous, respectful and extremely knowledgeable of what the necessary repairs. Jason even cleaned up behind himself once the job was completed as if he had never been there.I would absolutely recommend Jason Taylor and Casco. They are very responsive and complete quality work. To go one step beyond not only was our repair completed on a Sunday they do not charge an up fee for a weekend repair!
Jill Carroll
Jill Carroll
13:31 07 Aug 20
This company is the second repair person that I had here I had issues with my hot water heater they weren't here 15 minutes and fix the problem and these guys were great.
Julie Brookman
Julie Brookman
14:09 04 Aug 20
If You Guy's had a whole staff like David you'd be unstoppable ... Professional, courteous and knowledgeable. The Best part ot it all, David is a Family Man ... Happy Birthday to His son on August 5 ...
Duane Byron
Duane Byron
15:06 30 Jul 20
Matt was amazing! He explained all details answered all my questions even before he installed new heater. Will be recommending Matt D. from Casco Plumbing to everyone. Thanks Matt!
Theresa Cowen
Theresa Cowen
21:05 28 Jul 20
The work I need done is a potential nightmare and they will go to every page of their playbook and stay positive throughout the ordeal. In this day and age, professionalism and customer service are worth their weight in gold. Informative and communicative, these folks are gold.
Russell Jones
Russell Jones
23:07 23 Jul 20
We woke up to no water and called Casco. They sent Casey out to our home and he made quick work of replacing our well pump. This was our first time using Casco but not the first time needing a well pump. We just had the same work done when selling our old home 2 years ago. The prices were in line with other companies that we have used in the past, but the service was well beyond anything we have seen. We are having Casco back this week for a water softener installation and will be using them for all of our plumbing needs.
Eric Hartman
Eric Hartman
11:55 21 Jul 20
Matt was very professional and easy to work with. He went over all the work and was very good at communicating at every step of the process to replace my sump pump. I definitely recommend giving Casco a call if you need plumbing work done.
Jeff Crawford
Jeff Crawford
16:08 15 Jul 20
Called on 4th of July. They called me back on Sunday...next day and sent someone to diagnose the problem. Another company quoted $225 an hour plus parts on the weekend or on a holiday. Casio didn’t charge for the Sunday visit, ordered the part and called Monday to set up appointment for the repair Tuesday. They even accommodated my return time from work. The cost was reasonable and less than what I expected for two trips and the part for my hot water heater. I would call them again in a heart beat!!
Daphne Anderson
Daphne Anderson
00:54 08 Jul 20
I can't recommend Casco Plumbing highly enough. Matt Dougherty provided us with friendly, high quality service! He was very knowledgeable and communicated every detail from being to end. I'm so pleased with the amazing work that he did for us. Thanks so much, Matt!
Alethea Kirk
Alethea Kirk
03:50 07 Jul 20
Very nice, fast, informative and professional!
Jodi Hutcherson
Jodi Hutcherson
14:04 28 Jun 20
Our tech Matt is a very friendly, and professional. He is very helpful with any questions that I have. When I called Casco I asked for Matt because I know what type of work he does because he installed our water softener back in December and I’m very happy and comfortable with his work. If I have any new issues I will be calling Casco asking for Matt to do the work.
Mel Shade
Mel Shade
01:30 28 Jun 20
One of the few companies that was available when our well pump went out.They called us back and scheduled a time before anyone else did. Tech's showed up and had to pull the pump out. They pulled it by hand in a downpour. They worked in rainstorm pretty much the entire time replacing our well pump. Jason didnt try and upsell us and quoted a price up front to get my water working again. Tech's were very professional and competent and did a great job. I would definitely recommend these guys if you ever have a well problem.
Aaron Mcmurray
Aaron Mcmurray
23:09 17 Jun 20
Not only were they able to come out within 24 hours but they also were extremely polite over the phone and accommodating. Matt was my technician and he did an absolutely amazing job. He explained everything to me very clearly and offered me several options. At no point did I feel pressured and would 100% recommend this company to anyone in need of plumbing assistance.
Nyc D
Nyc D
18:47 12 Jun 20
Casco and Jason did a wonderful job! Same day service for a water heater replacement. Jason was on-time, personable, neat and explained all necessary steps. Highly recommend!
Craig Smith
Craig Smith
18:57 10 Jun 20
Casco Plumbing and Jason Talyor thank you for a job well done. Your professionalism and politeness was outstanding. The communication with the customer was great. Words can't express how thankful I am for you to be able to fix my toilet in an emergency. Thank you Casco Plumbing and Jason Taylor. I will be using you guys for my umbing problems.
Tj Sharp
Tj Sharp
20:45 07 Jun 20
Jason was a very good plumber he had tried everything to help with the plumbing issues we was having didn't have no complaint he stayed here for 7 Hours to try and fix the problem and very friendly and explained the situation as he was working.
Christina Householder
Christina Householder
00:39 05 Jun 20
We have had two issues in the past 6 months and have called Casco for help on both occasions. They have terrific customer service, are very responsive and great to work with. We appreciate the extra care they take to make sure everything is tidied up afterwards and the follow up calls to make sure everything is still working well. Would highly recommend.
mikduane1
mikduane1
17:09 24 May 20
Jason was really professional and he was on time and gave us great service showed us what was wrong and fixed everything and then showed us the work he did he was very friendly and a great worker
Tina lemmers
Tina lemmers
19:06 21 May 20
Have used Casco several times with nothing but great results. Highly recommended.
Wayne Washington
Wayne Washington
15:39 19 May 20
We had a plumbing concern at our house that needed a quick resolution and Casco was able to get to us first thing the next morning, which gave me piece of mind. We were notified when the technician, Matt D., was on the way, and he showed up in a good mood and ready to get things resolved. He was very sure to maintain a clean work area and covered his shoes any time he entered our house. He also donned a mask, which is an important part of the safety we look out for during these strange times. Matt was able to walk me through options and provided first rate service that efficiently resolved my concerns. I was very impressed with the service I received from the time I called to the followups after the job was complete. Casco will be my only call for plumbing work in the future.
Matt Jordan
Matt Jordan
14:46 18 May 20
Excellent!! You can always tell if a buisiness is going to be good from the phone call one makes. While I don't remember the name of the person who took my call, I was impressed by the manner in which he answered the call. Friendly, professional and courteous. He explained to me their procedure and upon that I made an appointment with one of their technicians; Mat. I met Mat a week prior to my appointment at my neighborhood where he was working in somebody else's house.Mat arrived within the window time I was allocated he was pleasant, looked professional and well groomed. He examined the issue I was experiencing in one of my bathrooms,he gave diognosis, explained the problem,gave recommendation and ghosted a price. I went with his recommendation and he finished the work at a reasonable hour and everything looks as good as new.i highly recommend this buisiness as well as asking for Mat to work on your project.
mamoun hijjawi
mamoun hijjawi
14:42 14 May 20
My husband and I are extremely pleased with Casco's professionalism and the expertise of their employees. Matthew D. and his partner upgraded our plumbing system and added a soft water system. Matthew explained everything and his work was meticulous. We couldn't be happier!
Jean Edwards
Jean Edwards
02:30 04 Apr 20
I love this company. I live in an old house and knew that we would have to repair all of the plumbing but could't afford to do it all at once. So, everything they have to done to my house has been amazing. I even had them put a line to my freezer so that I could have ice cubes..Wonderful when you live far out in the country. So, the last issue was my pressure tank. Had no water pressure, called very late to Casco and Betty answered the call. The next morning, Jason the plumber, was out. Awesome Guy. Bad pressure tank. He didn't have to leave, they had one ran out to me out in the middle of God's country. Not only did they fix it, put a new pressure valve and I could water my yard from a mile away. I am epileptic, they knew even to call hubby so that I don't forget. If I didn't have children, I would put them in my will. Not only are they customer friendly but disabled friendly as well. Must use them.
Karen Hiles
Karen Hiles
12:32 01 Apr 20
Very efficient and thorough. Professional and friendly crew. We are very pleased with the outcome.
Jr Ryan
Jr Ryan
22:27 30 Mar 20
We had a sewage back up in our house due to roots in the outside line and we called Casco plumbing. It was at night so it was an emergency call and Anthony came out and worked on our line to get all the roots and back up out and got our lines cleared out. He was a very pleasant person, quite nice, and explained everything to us that he was doing. I would totally recommend Casco to anyone needing plumbing work in (or outside!) their home. PS. The receptionist was really nice too, when I called. Also, I have scheduled for them to come out and replace some pipe in the basement that needs replacing. A+++ service!
cheetahbug5
cheetahbug5
16:20 16 Mar 20
I was extremely pleased with the thoroughness of the exam of my issues and the professionalism Casey displayed. What's required to resolve them was explained fully, and my questions answered. I feel confident they will be repaired correctly. Casey even removed a safety issue, even though it was totally unrelated to the plumbing problems. Good to know there are still companies that care and take pride in their work.
Pam Coppage
Pam Coppage
21:47 01 Mar 20
Saturday morning we heard water running in our basement. Our natural gas hot water tank was leaking everywhere. The lady who answered the phone was very courteous and informed us we were the third in line with the first being finished as we discussed the issue at hand. Many hours later (not to any fault of the technician) he arrived to verify we needed a new tank, unfortunately we have an old home so it requires special sizing of the tank and pipes which we couldnt get late in the evening on a Saturday.Everything was re-scheduled for Sunday of the karts were accessible. Sunday came and Jason worked hard contacting multiple companies to get a water tank that would fit. Once tank was obtained he quickly replaced and fixed our issue.Needless to say we had a little more of an issue (again no fault of his) so we reported it snd this evening jason came back and fixed the issue with no problems.Jason was a good tech, explained the info in layman’s terms and was efficient
Lindsay Wilkins
Lindsay Wilkins
03:15 19 Feb 20
Casco plumbing was extremely helpful! We had a clog in our sink, and couldn't find a good plumber in Front Royal. I called about 6 or 7 plumbers and got no response, even during business hours!Casco came out to inspect the problem at no charge, and then gave me the flat rate fee to begin work. Anthony completed it quickly, explaining every step to me, and even checked out a different plumbing issue upstairs (and fixed it at no charge in about 10 minutes).They've got a customer for life!
William Skuba
William Skuba
17:24 07 Feb 20
Very responsive and professional. Our technician, Jason, arrived promptly, diagnosed the issues well and fixed everything on a short timeline. Jason was very friendly and professional. Happy to know we have a reliable plumbing service in our area.
Marina Duane
Marina Duane
19:26 23 Jan 20
Woke up one day with no water, called Casco plumbing And they were here within a few hours. Very professional and courteous. They replaced my well pump and gained a new customer for life
Carl Taucci
Carl Taucci
20:13 14 Jan 20
We are on a well and were having water going in and out. Casco had done work before for me (replaced a water heater) and came out to analyze problem and estimate repairs. Casey was first rate! Ended up pulling pump and found less than adequate installation from previous replacement, failed check valve on pump, and a failed pressure switch. Casey showed me each issue and answered all my questions. Estimate was more than fair and was completed that day!! No water issues now! Awesome, first rate company!
stephen bittorf
stephen bittorf
17:51 28 Dec 19
Called them this morning came right out. Had the problem fixed within a hour. Definitely would recommend them.
Cliffton Nichols
Cliffton Nichols
15:54 02 Dec 19
Casey was prompt and courteous..an expert in the field of diagnosing and fixing my moms water heater..after dealing with home warranty (American home shield) and not having water for two weeks..we called Casco and Casey came to our rescue and very reasonably priced..thank you Casey!!
Dennis H
Dennis H
23:38 29 Nov 19
I had Casco plumbing come to my house recently to fix a issue in my bathroom. The plumber arrived promptly and fixed our problem. He was very courteous and friendly. We have had no issues since and are very pleased with the work they performed. They also guarantee their work which is a great benefit as well. I won't hesitate to contact them next time I have a plumbing issue.
Kevin Kennedy
Kevin Kennedy
16:21 14 Nov 19
Casco pluming has been great to me and my husband. We used them a few months ago for a leak in a pipe. They came out same day I called for no extra charge and had the issues fixed in less then 2 hrs. My husband likes to fix a lot on his own and not call for professional help so I had no idea where to start as far as finding help. I always see the company ambulances driving around and the owner lives not to far from my parents as well. I am glad I gave them a shot! The two gentle man came and were very nice and respectful. Kept the house clean coming in and out from the rain. The prices were far and we have had no problems with the work they did. We did just find a leak somewhere else so guess who I called. Again they came out same day, Sunday, no extra charge and gave us a price. The owner this time and he is very nice as well. We will be having the work done tomorrow due to our scheduling conflicts and two children.
Amy S
Amy S
03:30 14 Oct 19
As always, Casco did a great job. This time Matt delivered and carried down to my basement 25 fifty pound bags of salt. He also checked my reverse osmosis filter and water softener at no charge. What a guy! It’s always a pleasure dealing with this great company
Steve Eingorn
Steve Eingorn
23:15 10 Oct 19
Just had a great experience with Jason from Casco. I called in earlier today ( a classic case of toddler puts shampoo cap down the drain ). The man on the phone was helpful, clear, and polite. Their workflow is great. I got an email confirmation after making the appointment and a text when Jason was on his way just a few hours later ( super pleased with the timing ). The only complaint I've seen anyone make in the reviews here was pricing. So I was worried it would be steep, but Jason gave me a super reasonable price before starting work, and I was more than happy to pay considering the super fast response. I am sure my toddler will be giving them more business soon!
Lex Avellino
Lex Avellino
20:48 10 Jun 19
Good Honest People!
David Crouch
David Crouch
15:50 30 Mar 19
Jeremy and Mark did a great job. Hard working, personable and fair prices.
Scott Stahmer
Scott Stahmer
00:09 29 Mar 19
First time using Casco Plumbing was able to get Jeremy to my house the same day. He explained everything up front from cost to what he planned on doing. Will def call Casco again when I need their help
Brian Burchfield
Brian Burchfield
23:18 17 Feb 19
I’d highly recommend Casco plumbing and Jeremy. He initially roughed in our basement bathroom and then came back to set the fixtures. He did an excellent job and was very clean. Casco was reasonably priced compared to other plumbing companies and I know they will stand behind their work
Chris Linehan
Chris Linehan
01:27 08 Feb 19
Highly recommend. Professional technician and fast service. They work in my restaurant.
shyam bist
shyam bist
16:25 23 Jan 19
Friendly and knowledgeable
Jeremy Howell
Jeremy Howell
11:02 17 Jan 19
We have been using Casco Plumbing for years and we are ALWAYS satisfied. Today, they fixed a drain in the laundry room that was stopped up. We never call any plumber except Casco. They are courteous, skillful and fair in their pricing. We would gladly recommend them to anyone.
John Ratliff
John Ratliff
22:20 07 Jan 19
Had a problem with old galvanized pipes in my home causing the sink in my kitchen to get clogged with debris after the installation of a new water heater. Matthew worked long and hard and persistently flushed the lines,several times actually, going to both the hot and cold side of the faucet assembly. It was a tedious job that he could have,very easily and understandably, given up on and told me that the only solution was to replace the faucet. Instead his patience got the job done and saved me from having to purchase a new faucet. Thank you Matthew.
Jerry Sirbaugh
Jerry Sirbaugh
03:36 03 Jan 19
Third time I have called them. When they were repairing my sewer line they noticed a number of plumbing problems in my basement to include lack of a water regulator, water heater issues. Jason spent the day and got all back to code and replaced my old Kenmore softener with a quality unit. Very pleased with their service.My sewer line from my house to the main was clogged and they couldn't get to me that night due to the early snow. Jason and Andrew were there early the next morning. They worked very hard with the roto rooter and camera and Jason told me he thought that the line had settled near the main and broke. After giving me a couple of options I went with Jason's recommendation and he immediately started making phone calls for an emergency dig. They dug from the driveway to the break in the line, hand digging some of it. They worked very hard and stayed very late until they made the repair. They came back the next day which was Saturday to ensure the line was clear with the roto rooter and camera again. They replaced some of the temporary repairs with permanent and back filled, leveled and seeded with straw. They did a great job and we were very happy that they stayed with it until it was fixed. I also like the fact they give a flat rate estimate up front and stick with it which I think is evidence that they know their business and have the experience. I was a first time customer but I will call on them for all my plumbing needs. They also gave a two year warranty on their work. Casey the owner came out a few times to bring them tools and check on progress. He is a very pleasant gentleman. They went above and beyond to make my front yard look as if they had never been there. Casey told me that if the trench settled to call them and they would add more top soil. YOU CANNOT ASK FOR MORE SERVICE THAN THAT!
San Dan
San Dan
21:25 11 Dec 18
I highly recommend Casco. Their customer service over the phone was friendly and helpful. The tech, Matt, who helped visited us quickly diagnosed and repaired the issue. This level of service was on a Sunday afternoon when we least expected it and most needed it.
Elizabeth Carter
Elizabeth Carter
00:07 23 Oct 18
Had serious leak under house from failed valve. Responded quickly regardless of yellowjacket nest. Matthew excellent.
bluetick6751
bluetick6751
16:56 05 Oct 18
Prompt excellent service!
eldred ribeiro
eldred ribeiro
18:55 24 Sep 18
They were here & problem fix all in less then 2 hrs from my phone call for assistance. 😁
Susan C.
Susan C.
17:05 12 Sep 18
Casco Plumbing responded quickly to our call for help when we returned from vacation and found 17 inches of water in our basement. Matt immediately replaced the sump pump that had malfunctioned with a new pump and Jason made a follow-up service call to clean the sump pit. Both technicians were reliable, competent and respectful.
Esta Yoder
Esta Yoder
09:09 28 Aug 18
Highly recommend Casco Plumbing. The business model is sound with notifications via text and email. Kenny responded to our Well Pump replacement with knowledge and professionalism. The work was outstanding and competent. I WILL recommend others to use their service in the future and will continue to do so myself. Great Job!!!
Richard McGough
Richard McGough
02:34 03 Aug 18
What better recommendation than "I trust Casco Plumbing"?! Kenny was prompt, professional and knowledgeable. He explained what the problems were and the options. The work was completed quickly and for a fair price. I will be using Casco Plumbing for all future plumbing needs.
Steve Klix
Steve Klix
15:21 01 Aug 18
Great service and use of technology to keep me informed. I was very impressed!
Dennis Bahena
Dennis Bahena
15:17 17 Jul 18
Kenny was punctual and efficient in getting our plumbing needs addressed. He was polite and courteous, clean and thorough. He left nothing unchecked. Thank you for your quick response.
Cheryl Mayton
Cheryl Mayton
18:09 11 Jul 18
Casco Plumbing is the best company for any plumbing repair. Leaking pipes don't stand a chance when the plumbers from Casco are on the job!! Thank you, Jason and Mark, for helping us.
Nina Parker
Nina Parker
16:15 10 Jul 18
Kelly in the office is great. Always remembers to call you back and very pleasant to work with - a positive attitude; definitely not your normal "grumpy 'why are you calling me' attitude". Casey and Kenny took care of my situation. We had some trouble working out a schedule at first and then some technical issues with the equipment used to trace a sewer drain under my basement slab. Casey and Kenny made sure that the situation was fixed and presented me with two options of how I would like things handled. Both guys were very nice and professional. They corrected my situation without hesitation. It's hard to find good/fair customer service, but Casco Plumbing has it. Casco will be my choice next time I need plumbing services.
Drew Lamb
Drew Lamb
12:43 06 Jun 18
Excellent customer service received from Kenny. From the initial call until the work was completed I experienced nothing but professionalism. I will definitely use Casco Plumbing in the future and referred them to others for their plumbing needs. Exceptional customer service still does exist.
Zane Bobbsemple
Zane Bobbsemple
18:13 29 May 18
Casco Plumbing responded to a holiday weekend nightmare: a flooded basement due to a sump pump failure. Replacement was needed so remediation of the water issue could begin. Within a couple of hours, Jason T. arrived, triaged the problem, provided me a cost estimate and immediately installed a new sump pump. Jason was an awesome young man who provided great service. Thank you Casco Plumbing and I hope you appreciate that Jason is an asset to your business.
Larry Thompson
Larry Thompson
16:30 28 May 18
They were very responsive, answering the phone and coming out in the middle of the night on a weekend. Very professional and reasonable rates. We will definitely be using them again in the future!
Cameron Grooms
Cameron Grooms
00:03 22 May 18
Absolutely wonderful! They came immediately, fixed the problem, and I would highly recommend them!
Susan Crabill
Susan Crabill
14:42 19 May 18
Casco Plumbing was so helpful. I had leaks in two very old, much repaired toilets.toilets. Kenny explained what I needed and the options that were available with the related costs. When I asked if it could be taken care of quickly, he said yes, and replaced the toilets the same day. Kenny carefully explained what he was doing and why. He kept me apprised of each step and explained why they had leaked and how he would correct the problem. I highly recommend Casco Plumbing and specifically, Kenny, who did a wonderful job, quickly, neatly, cleanly and cheerfully.
Becky Thomas
Becky Thomas
22:17 10 May 18
Great guy, great service!-Tim
Ronald Jenkins
Ronald Jenkins
12:09 30 Mar 18
We called Casco after a home insurance debacle. The "plumbers" that they sent to our house actually made matters worse and then told us that none of it was covered by our contract. Casey came in and not only diagnosed the problem, he fixed it rapidly and even managed to get us some money back from our insurance company! It was so refreshing to have someone with integrity, intelligence and skill come to our house. We confidently recommend!
Melissa Kelly
Melissa Kelly
17:25 26 Mar 18
Casey came to our home today to correct an erroneous invoice. Clearly, this is a man who is concerned with the integrity of his company. Thank you, Casey.
Bill Fuller
Bill Fuller
23:23 07 Mar 18
Casey Bilodeau was a solid guy. He gave me options, and suggestions on the work that potentially needed done. He was respectful and gave me his card to identity himself as soon as he got to my home. He even went the extra step to wear shoe covers. His work was very thorough and well done. The job was reasonably priced, even for an emergency call. I will use Casco in the future.
Chris Rappa
Chris Rappa
21:57 03 Mar 18
Another fantastic experience with Casco. Casey answered our late night call and helped us over the phone with some basic diagnostics to determine the problem and provided helpful and appreciated advice to deal with the pressing issue. When he arrived for the appointment he was professional, courteous, personable, and honest. Appreciate the dedication and service provided!
Jessica Durgin
Jessica Durgin
03:29 17 Feb 18
We finally will have clean and drinkable water thanks to them! We had a crappy kinetico system in our home we just brought and it wasn’t doing the job at getting rid of the iron we have. We had five different opinions on what we needed to do and Casco was our last option at getting a honest opinion. They however should of been our first and only call! We are beyond happy we have a new water softener because of them. They put it in for us in a timely manner and were very efficient at getting the job done correctly. Our softener takes up less space than our old one did and is easier to maintain. They showed us what all we need to do which is basically just checking on the salt level and adding as needed. They will definitely be the ones we call if we ever have any plumbing issues again!
Donna Meadows
Donna Meadows
21:14 09 Feb 18
Everything in our case worked amazing for us. I got a quick call back from an inquiry using their online form. The woman I spoke to was very friendly and helpful. Second, they were able to assign a gas plumber to come out and give an estimate. I got a 4 hour window for when they would be there. They gave us 30 minute heads up call and then we received a text message with the name and some background on the plumber that was coming out. Such a nice feature. The plumber was very courteous and knowledgeable. In the process of evaluating our issue, he noticed that a simple cleaning of the value would fix it. He did a quick cleaning and didn't charge us anything because he needed to do it to complete his inspection for the free estimate! I was amazed and shocked that they would be this honest! Next time I need a gas plumber or any plumbing done around our house we will use Casco Plumbing! Can't recommend them enough.
Matt McMurtry
Matt McMurtry
17:10 21 Dec 17
Casco Plumbing does not disappoint! They answer the phone and provide speedy service! Thank you for helping us out with the pipe leaking in the attic! Happy New Year!
Andrea Gray
Andrea Gray
20:41 09 Dec 17
Casco Plumbing did a great job! Casey was very professional and knowledgeable. My 18 year old hot water tank failed and Casey was out and working on it within about 30 minutes of my initial call. The hot water tank needed replaced and Casey had it done that same day. I would definitely do business with Casco Plumbing again.
Z L
Z L
19:38 09 Oct 17
Worked with my schedule to fix my plumbing issue and recommend maintenance. Professional, courteous, and clean. Will hire again.
Alisa Scott
Alisa Scott
12:53 25 Sep 17
Nov 2016 - Water heater replaced after it quit working reliably - warm-to-hot water, then soon went to cold: Reasonable appointment date. Plumber arrived actually earlier than appointed. Gave all repair options, including replacement at a decent price, but was professional and did not pressure us to replace with a new one, did repair job in great time.Sep 2017: water leak coming from toilet. I did a lot of advance work to help shorten our decision cycle (repair vs. replace - asked about cost to replace, then notified them ahead of time want to replace instead of repair, and to make sure they loaded desired part- replacement toilet- in truck before arrival). Plumber did come during appointed time interval, but towards the end. After repair, still got sticker shock: their policies, procedures, and software do not allow them to give actual quote for work we want done until the technician is actually on premises and looked at our situation. In this case, the ballpark estimate was 25% off from the actual job cost, which had been updated almost 20 months ago but not available to their office when I called to try and decide what I wanted to do. They did not do anything wrong, but I was still unpleasantly surprised after the process they followed. Other than the sticker shock, the work was done fine.
Minh-Anh Tran
Minh-Anh Tran
18:29 21 Sep 17
This is the third job we've had Casco do for us. We've been happy with the quick and professional work every time.
Gene Roddy
Gene Roddy
17:05 05 Sep 17
Best experience of my life with a plumbing problem. Love the service, Joe was fantastic. Will use them again.
Blake Stamler
Blake Stamler
18:52 11 May 17
Great experience! Matt explained everything before completing any work and everyone in the company I came in contact with was very professional. As a Realtor, I won't hesitate to recommend Casco Plumbing to clients and will be using them for my personal home in the future!
Lauren G
Lauren G
03:06 04 Mar 17
We recently had Casco provide us an estimate for a plumbing issue. During his visit, Casco’s rep Casey pointed out two county code violations with our new water heater recently installed by another company. It prompted us to call that company back to correct things. Otherwise, we would not have passed inspection. While we haven’t used Casco yet, they have provided real value to us already and instilled trust. We plan to use them in the future.
Hilary Billingslea
Hilary Billingslea
01:40 27 Feb 17
Matt, our technician did a great job repairing busted pipe in our crawl space! He was kind, courteous, and very customer oriented and was more than happy to give estimates on other projects we need done, and answer any and all questions we had.I highly recommend these guys for any and all plumbing needs!5 stars!
Kim Thrasher
Kim Thrasher
18:13 10 Feb 17
Matt and Casey did a great job, and got the job done in a timely fashion, at a critical moment in the year (Xmas holidays). Much Appreciated, Gentlemen!
Robert Richardson
Robert Richardson
14:36 28 Dec 16
Showed up when promised, thoroughly professional, provided information about problem and proposed solution, then fixed it. Will definitely use again.
Vernon Guidry
Vernon Guidry
14:00 16 Nov 16
Plumber showed up within the time frame and provided a quote. The problem (replacing a hose bib) was a bit complicated, and he came up with a creative solution. He explained how to winterize the hose bibs and the price was reasonable.
Brian Niegemann
Brian Niegemann
11:20 05 Oct 16
I was extremely happy after choosing Casco Plumbing. Not only did they do a great job with the fixes, they made sure to explain what they were doing, showed me how to make small repairs, and pointed out things to look out for that may or may not need repairing in the future without being pushy. By far the best plumber I have ever used!
Robert Torres
Robert Torres
01:35 04 Oct 16
Very helpful whole home inspection. Was honest about work that needed to be done sooner rather than later. Also helped do a few small things no charge. Took time to answer questions. Not pushy at all.
Josh Leiling
Josh Leiling
14:09 01 Oct 16
He did an awesome job.....on my kitchen sink gabbage disposal...... I recommend casco plumbing for every plumbing job
augustina Ampeh
augustina Ampeh
14:07 30 Sep 16
On Aug..30,2016 I called early to have a Plummer come to our home to do some service. I checked the Internet for a Plummer in Stephens City, Va. When I walked my dogs early in the morning I noticed a truck in the area called Casco Plumbing. So I looked them up to see all the postings that were written on them. So because of the positive reviews I read I gave them a call. I was greeted with a plesent voice. I told the lady the problems we were having with our toilet and pump under the house. I never never expected to get the service call the same day. Mr. Casey Bilodeau showed up at the time we were told he would show. I was so happy to see that he was a thin man that wouldn't have a problem getting under my house to check the pump. The service he provided was done with protection. I was so pleased with all the service he provided. I have had other plummers come to service our toilet before. But not one of them ever found the problem like Casey did. Our toilet leeked for 14 years. Every Plummer just put in a new flap and said it was fixed. But I still heard water running. Mr Casey put a new flap and also checked the wall turn off valve. It is so quit now. I am so happy not to hear water running all the time. Being young and thin he was under the house in no time fixing the pump. We are definitely going to give all our plumbing services to the Casco Plumbing Co. We are very pleased with all the services performed that day. Thank you. Connie White Stephens City,Va.
Connie White
Connie White
00:22 02 Sep 16
Best plumbing company ever! Recently had water heater and softener system installed. Absolutely seamless. Highly recommend Casco.
Hiroko Smith
Hiroko Smith
17:48 16 Aug 16
I highly recommend this company for all plumbing needs!
Marlene E. Thacker
Marlene E. Thacker
04:03 16 Jun 16
Found Casco Plumbing on Angie's List. Casey was wonderful. Very knowledgeable, efficient, friendly and informative. I will consider them for any other plumbing needs I have in the future and will refer them to others. Well done!
Arabella Dinglehoffer
Arabella Dinglehoffer
17:58 13 Jun 16
Professional and courteous. Came to conduct work during the time slotted as promised twice.Plumber arrived in a retired ambulance converted to plumbing use. Neighbors started to call to see if we were all right. LOL.Master plumber missed the original estimated work the be done as more work was needed but kept the original estimate. That kind of service is hard to come by these days. Explained everything that needed to be done before work commenced.Started as a slow flowing intake in one of the toilets. before he arrived during the first visit. My outdoor faucet started to leak as well. When the plumber arrived in a ambulance, told him in addition to the original slowflowing toilet, I also have the outdoor faucet to be fixed since I did not turn off the water in time and the pipe bursted over the winter. Plumber was okay with that, said we will fix both issues when the main water is shut off. The fixed the outdoor faucet with no issues.Next problem is the toilet that took half an hour to fill. My guess at the time was that the water intake was a plugged up somewhere as I've already replaced the toilet filling valve in the tank, replaced the hose and turned the valve on and off several time to see if it helped. I even help a jar over the opened valve to let the water run out, but it did not help, the pressure was just not there. The master plumber listened to the valve and said it was likely the shut off valve attached to the wall. Since he is the expert, I let him do his work. He gave me the estimate and proceed to replace the shut off valve. After the replacement of the shut down valve. The flow improved but still not where it should.The plumber said he would need to come back and run a compressor and blow out whatever stuff that in the the water pipe. He mentioned typically the cost for the repair just for hooking up the compressor costs would be more than the cost for replacing my outdoor faucet and the slow filling toilet. Since he miss the estimate, he is going to cut me a break and stick to the same price that he originally quoted. What service!The plumber came back 2 days later. Hooked up the compressor and blow whatever stuff that was in the pipe back into the water heater. The toilet slow filling now has been addressed.Payment was easy via credit card using mobile device. I essentially paid the remaining balance of the original quote.
John Hsu
John Hsu
15:26 21 May 16
Used Casco plumbing for the first time and all I can say is "Casey is good"..He explains everything and is very professional..Will surely recommend others in need of a good plumber to use this company.
sheetal D P
sheetal D P
00:30 08 May 16
Used Casco Plumbing for the first time to replace our water softener system that had burst due to excessive water pressure. Casey came out quickly and gave us an estimate which was detailed and reasonable. He was knowledgeable, efficient and answered all my questions. I would definitely use Casco again and highly recommend them!!!!!!
Karen Nelson
Karen Nelson
15:28 29 Apr 16
I've used CASCO PLUMBING for 4 jobs & gladly recommend them for your plumbing needs. Work has been fairly priced & performed in a professional manner. Price quote is given up front. The workers are courteous, considerate of my floors & clean up before leaving the job.I first learned of CASCO PLUMBING from ANGIE'S LIST & am so glad I found them. I do not hesitate to recommend this company for your plumbing needs.
Peggy Breeden
Peggy Breeden
22:00 27 Apr 16
This is the third time we've had Casco Plumbing fix various plumbing issues at our home and replace toilets -- we've been so happy with the professional service, the explanations of what's wrong and what needs to be fixed, and the sense of trust that Casey inspires. Hire with confidence!
Angela Goodhart
Angela Goodhart
00:37 22 Apr 16
Having been violated numerous times over the years by the "big guys", I actively seek out smaller and idiosyncratic when looking for any kind of service provider. Casco certainly meets my criteria - from the lovely voice on the phone coming from just this side of "the valley", to the "once was" ambulance that pulls up out front to the ZZ Top doppleganger who comes to the door only to reveal himself to be a master plumber offering outstanding service at a truly fair price. Now if someone could only find me HVAC, Electrical, Paint and Carpentry service providers that met Casco's standard of service, I would postpone dying a happy man just to enjoy the service a little longer. Try them, you'll like them!
Chuck Burch
Chuck Burch
20:52 19 Apr 16
Casco Plumbing is the best! I've had so many plumbers before but when Casey came over to do my plumbing, I was extremely pleased with his work & the price. I will not get any other plumber but Casco! They're truly the very best, especially Casey!
T. Jane Fields
T. Jane Fields
14:08 06 Apr 16
Fantastic experience -- I definitely will call Casco again. The team was available next day, arrived as scheduled, and provided firm estimates for all the work we needed done. The repairs were all performed neatly and the work area left clean. And, a week later, no problems, unexpected leaks, etc. I'm very happy!
Rebecca O.
Rebecca O.
00:39 23 Mar 16
Great company! Installed both water softener and sump pump. Good work and reasonably priced!
Deanna Vanwey
Deanna Vanwey
14:26 15 Mar 16
My wife and I recently decided to update our kitchen. When we contacted Casco, they were very eager to work with us and provide a free estimate at our connivence. Casey was the tech that came out and he could not have been more helpful, even offering suggestions on several areas. The estimate was extremely fair as well. We have scheduled them to come do the rest of our work now and will do so in the future too!
Josh Rader
Josh Rader
21:45 18 Jan 16
The best! Casey provided the best and most honest estimate of three I received. Explained fully what needed to be done. Does neat work and completely thorough. No hidden cost and does not nickel and dime requirements.
Elmer Marcos
Elmer Marcos
02:16 23 Dec 15
We have been so happy with the service we have received from Casco. I called about a possible leak in an upstairs bathroom and they were able to send someone out that day to take a look and then they were able to fix the problem 2 days after. Casey is very professional and nice and is willing to look at all the possible options before making a decision. Great customer service!!
Liz LoSurdo
Liz LoSurdo
21:38 09 Nov 15
We had a leaking kitchen sink which moved from a worn seal to having to completely replace the faucet hardware. Casco's professionals on both occasions were fast, thorough and took the care to explain everything they did to complete the job. I'm very pleased with the work they've done and would call them again for any future plumbing needs.
Gene Roddy
Gene Roddy
19:07 24 Sep 15
I have never written a review for any business before now. My husband and I found Casey last year when our tub faucet leaked and our water pressure was low. We looked at the reviews on google and saw what other customers had said about him.....and they were right. He is honest, hard working and fairly priced (which is refreshing for Northern Virginia!). We called that day and Casey was at our house that night at 8pm and even had another call to go to after us. Casey inspected our well house and gave a few conservative recommendations, and also gave us a fair price on replacing the faucet. Casey did a great job, was very professional and we have used him every time since then. We also called him last month when our water heater was leaking and needed to be replaced. Casey came out the next day, put the new one in and even fixed the piping to it so that my husband could replace the next water heater himself!!!! What?!!!?! Awesome!!!!Casey is a keeper for sure, since we have found him to be honest and has only performed the necessary plumbing work we have needed. We also like that Casey is willing to work with us when we take on some of the plumbing projects ourselves.Casey is putting the other plumbers in Loudoun and Fairfax counties to shame and they know it!
earthy origins
earthy origins
17:45 14 Sep 15
The guys from Casco Plumbing were at our home in no time after we called in need of plumbing repairs. They were knowledgeable, efficient and, most importantly, fairly priced. Casey explained options and we were happy to take is recommendations. Overall the experience was top notch and we know who to call when we need plumbing services again. Thanks Casco!
Joe Phillips
Joe Phillips
15:53 10 Sep 15
We had a problem with a leaky faucet and hot water heater. He fixed both within a timely manner. I love the fact that he is very mindful about keeping his work area neat and clean. He made sure everything was put back in it's rightful place. He did an awesome job in replacing the bathroom faucet and water heater. Very friendly, upfront and honest about what needed to be repaired. He explains what needs to be done and the best cost-effective route that needs to be taken.Great customer service when you call!! If your looking for someone local that does good work and is affordable, I would highly recommend calling him.
Paul-Annette Moore
Paul-Annette Moore
14:41 12 Feb 15
An excellent job and the fastest most affordable service Ive ever received, especially in an emergancy situation! Very friendly and explained everything to me in a way I could understand and know what to look for incase of any future problems.
Bette Houck
Bette Houck
21:17 10 Jan 15
I called them after hours for an emergency. They had no problem of walking me through the steps of what I needed to do to get out of the emergency situation. The very next day the technician showed up and was very knowledgeable of the work that needed to be done. Great customer service and price.
karla perez
karla perez
19:37 05 Jan 15
Very affordable, competent and an all around pleasure to work with.
Robert Case
Robert Case
22:30 30 Dec 14

The Best Plumbing Services in Purcellville, VA

Plumbing problems can happen unexpectedly and quickly ruin your entire day. Don’t let a minor issue turn into a full-blown emergency. Call Casco Plumbing And Well Pump Service for immediate plumbing solutions. We serve residential and commercial customers in Purcellville, VA and the surrounding area.

Whether you need to fix a leaking gas line, replace your water heater, track down a hidden pipe leak, or repair your sewer line, we have all of your plumbing needs covered. We will take the time to inspect your plumbing problem and provide you with options for repair or replacement, making sure you receive the right solution at the best value.

Reach out today to discuss your concerns and schedule your next plumbing service in Purcellville, VA.

Why Choose Us?

  • No After-Hours Fees. Whether you need plumbing services early in the morning or late in the evening, you can expect to pay the same competitive rate—with no overtime or after-hours fees to worry about.
  • Honest and Upfront Service. All of our services begin with a thorough inspection of your plumbing problem and an upfront estimate—allowing you to make the best decision for your home or business.
  • Industry-Leading Warranty. Our services come with a 2-year warranty, double what’s usually offered by most other plumbing companies. Enjoy quality workmanship and solutions at the best value.

Drain or Sewer Emergency? Contact Our Purcellville Emergency Plumbers Today

Don’t let a plumbing emergency get worse! Contact us for immediate relief from time-sensitive plumbing problems such as burst pipes, overflowing toilets, backed up sewer lines, and ruptured water heater tanks. We will send over an experienced plumber as soon as possible and have your emergency under control in no time.

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Leave your drain, sewer, and well system needs to our experts! Contact us today at (540) 773-8076 to schedule your next plumbing service in Purcellville, VA.